Claims Operations
CurrentOperational Excellence | Transformation & Design | Recoveries | Resource Optimisation
Apr 2021 - Present
AeroLeads people directory · profile
Leon Longhurst (Cert Cii) Email & Phone Number
Claims Operations
at
RACQ
1 work email found
@hotmail.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Claims Operations
Location
Brisbane, Queensland, Australia
Company size
Who is Leon Longhurst (Cert Cii)? Overview
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Quick answer
Leon Longhurst (Cert Cii) is listed as Claims Operations at RACQ, a with 1890 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a work email signal at hotmail.co.uk and a matched LinkedIn profile for Leon Longhurst (Cert Cii).
Leon Longhurst (Cert Cii) previously worked as Asia Pacific Head of Claims Development & Delivery (& Regional Head of Counter Fraud) at Zurich Insurance - Asia Pacific and Head of Technical Claims - Motor, Marine & Property at Zurich Financial Services Australia. Leon Longhurst (Cert Cii) holds Internal (Zurich) Mba, Strategic Alignment, Operational Management And Marketing), Future Leaders Graduation And Alumni from London Business School.
Company email context
Email format at RACQ
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*@hotmail.co.uk
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AeroLeads found 1 current-domain work email signal for Leon Longhurst (Cert Cii). Compare company email patterns before reaching out.
Profile bio
About Leon Longhurst (Cert Cii)
Claims Executive Leadership | Operational Design & Transformation | Cultural & People Development | Strategic Change Management | APAC | Retail, Commercial, Niche | Motor | Property | Marine A high achieving Insurance Professional and Business Change Leader with recognition for achievement in operational transformation, cultural and people development. A wide range of leadership and management capability with experience gained in the financial services industry, I operate to my core values - genuine engagement and maximum integrity founded on a commitment to developing others, learning from others and continuing my own personal growth.Experience and success at all levels of General Insurance in Claims, Underwriting Sales and Service and Operations. From small niche to high volume consumer retail businesses to larger and more complex corporate and commercial business units, both at BU level and above BU across International Borders working in many APAC territories.Core Skill & Competency§
Listed skills include Change Management, Business Transformation, People Leadership, Leadership, and 26 others.
Current workplace
Leon Longhurst (Cert Cii)'s current company
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Racq
6 roles
Leon Longhurst (Cert Cii) work experience
A career timeline built from the work history available for this profile.
Asia Pacific Head Of Claims Development & Delivery (& Regional Head Of Counter Fraud)
A business leader with significant experience as a senior executive in operations, claims, underwriting sales & service and business improvement internal consultancy. Currently Responsible for the development and delivery capability of multiple Claims Business Units across the APAC Region.Focus on driving technical excellence in claims management, optimising efficiency through automation, digitalisation, industrialisation and process optimisation (lean six sigma and rightsourcing).Also responsible for driving Counter fraud discipline and focus throughout the region, focussing on automation and industry best practice and collaboration through establishment of a Global network of excellence.
Jul 2013 - Mar 2021
Head Of Technical Claims - Motor, Marine & Property
Leadership and responsibility for GI Commercial and Global Corporate claims performance for Motor, Marine and Property lines for Australia and NZ.A member of the Australian and NZ Leadership team
Dec 2011 - Jul 2013
National Business Operations Manager
COO OfficeOperational Transformation & Business Process AnalysisLean Sigma Continuous ImprovementBusiness Change planning and prioritisationExpense Management and PlanningData Governance and ComplianceNational Head of Credit Control AusNZ
Jun 2011 - Dec 2011
Gi Change Manager Australia And New Zealand
Consultant to General Insurance Leadership Team for Australia and New Zealand on GI change transformation agenda and implementation across GI portfolio
Nov 2010 - Jun 2011
Operations Centre Manager Associated Marine (Zurich Australia)
Sep 2010 - Nov 2010
Team & coworkers
Colleagues at RACQ
Other employees you can reach at racq.com.au. View company contacts for 1890 employees →
EM
Evangeline Munn
Colleague at RacqBrisbane, Queensland, Australia
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ST
Sam Thompson
Colleague at RacqEight Mile Plains, Queensland, Australia
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ZT
Zoë Thompson
Colleague at RacqGreater Brisbane Area, Australia
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MO
Myles O'Mahoney
Colleague at RacqQueensland, Australia
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KW
Kirsty Willen
Colleague at RacqGreater Brisbane Area, Australia
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KE
Kathryn Eisenreich Emba, Agia
Colleague at RacqGreater Brisbane Area, Australia
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MR
Munir Rahman
Colleague at RacqGreater Brisbane Area, Australia
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AR
Abhishek Rao
Colleague at RacqMooloolaba, Queensland, Australia
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DF
Damian Foltak
Colleague at RacqAustralia
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EN
Ella Nye
Colleague at RacqAustralia
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Evangeline Munn
Colleague at RacqBrisbane, Queensland, Australia
View →
ST
Sam Thompson
Colleague at RacqEight Mile Plains, Queensland, Australia
View →
ZT
Zoë Thompson
Colleague at RacqGreater Brisbane Area, Australia
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MO
Myles O'Mahoney
Colleague at RacqQueensland, Australia
View →
KW
Kirsty Willen
Colleague at RacqGreater Brisbane Area, Australia
View →
KE
Kathryn Eisenreich Emba, Agia
Colleague at RacqGreater Brisbane Area, Australia
View →
MR
Munir Rahman
Colleague at RacqGreater Brisbane Area, Australia
View →
AR
Abhishek Rao
Colleague at RacqMooloolaba, Queensland, Australia
View →
DF
Damian Foltak
Colleague at RacqAustralia
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EN
Ella Nye
Colleague at RacqAustralia
View →
4 education records
Leon Longhurst (Cert Cii) education
Internal (Zurich) Mba, Strategic Alignment, Operational Management And Marketing), Future Leaders Graduation And Alumni
Cert Cii And Certificate Of Insurance Practice, Insurance
Diploma - Hnc Business, Business, Management, Marketing, And Related Support Services
Lean - (Green Belt), Lean
Zurich Financial Services
FAQ
Frequently asked questions about Leon Longhurst (Cert Cii)
Quick answers generated from the profile data available on this page.
What company does Leon Longhurst (Cert Cii) work for?
Leon Longhurst (Cert Cii) works for RACQ.
What is Leon Longhurst (Cert Cii)'s role at RACQ?
Leon Longhurst (Cert Cii) is listed as Claims Operations at RACQ.
What is Leon Longhurst (Cert Cii)'s email address?
AeroLeads has found 1 work email signal at @hotmail.co.uk for Leon Longhurst (Cert Cii) at RACQ.
Where is Leon Longhurst (Cert Cii) based?
Leon Longhurst (Cert Cii) is based in Brisbane, Queensland, Australia while working with RACQ.
What companies has Leon Longhurst (Cert Cii) worked for?
Leon Longhurst (Cert Cii) has worked for Racq, Zurich Insurance - Asia Pacific, and Zurich Financial Services Australia.
Who are Leon Longhurst (Cert Cii)'s colleagues at RACQ?
Leon Longhurst (Cert Cii)'s colleagues at RACQ include Evangeline Munn, Sam Thompson, Zoë Thompson, Myles O'Mahoney, and Kirsty Willen.
How can I contact Leon Longhurst (Cert Cii)?
You can use AeroLeads to view verified contact signals for Leon Longhurst (Cert Cii) at RACQ, including work email, phone, and LinkedIn data when available.
What schools did Leon Longhurst (Cert Cii) attend?
Leon Longhurst (Cert Cii) holds Internal (Zurich) Mba, Strategic Alignment, Operational Management And Marketing), Future Leaders Graduation And Alumni from London Business School.
What skills is Leon Longhurst (Cert Cii) known for?
Leon Longhurst (Cert Cii) is listed with skills including Change Management, Business Transformation, People Leadership, Leadership, Business Analysis, Six Sigma, Project Planning, and Strategic Planning.
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