Restaurant Support Manager
CurrentJuvia RestaurantJames Beard Award Winning International Fine Dining Hospitality Group● Direct and manage full marketing cycle for five concepts with locations in Miami Beach, South Florida, LATAM, and the Caribbean grossing over $20 million+ in annual revenue. Including merchandise design, menu design, on/off- site event project management, signage etc., with a $500k annual marketing budget.● Experience leading all stages of innovative, branded and revenue-generating events… Show more Juvia RestaurantJames Beard Award Winning International Fine Dining Hospitality Group● Direct and manage full marketing cycle for five concepts with locations in Miami Beach, South Florida, LATAM, and the Caribbean grossing over $20 million+ in annual revenue. Including merchandise design, menu design, on/off- site event project management, signage etc., with a $500k annual marketing budget.● Experience leading all stages of innovative, branded and revenue-generating events exceeding client and employer expectations. Produced memorable, premium-quality functions for intimate gatherings and large groups from start to finish, including top event clients like FENDI, Coca-Cola, South Beach Food and Wine Festival, Cartier, filming of HBO network Ballers Series, Yves Saint Laurent etc,.● Managed team of 10+ office personnel and daily duties. Coordinating projects like holiday time off, staff appointments, vendors visits, corporate meetings, employee manuals, and maintenance reports.● Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing office responsibilities necessitated by staff reductions and growth.● Decreased expenditures 15% by implementing supplies and marketing inventory controls by standardizing ordering procedures.● Managed Open Table and Sevenroom reservation software and Triple Seat for large parties; coordinated with key staff for VIP guests and created floor plans. ●Created Teamwork flows to onboard and off board employees /Entered Employees into Toast. Show less