Leon Mitchell Email & Phone Number

Fayetteville, NC, US

Falls Church, Virginia, US

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Perform systems administration of desktop systems connected to local and wide area networks. Provide desktop system management/maintenance responsibilities.

Randolph AFB, TX, US

Provides technical solutions, installations, repairs, and disposals of IT components. Monitors network systems to ensure hardware and software are functioning correctly and operational standards are met. Uses and modifies established computer techniques to identify and promptly resolve network-related problems within the organization by utilizing sound.

Hamilton, Hamilton, BM

Manages Enstar US and Bermuda desktop computers, responsible for ten Service Desk Technicians.- Manages the Office 365 and the 2016 Exchange servers, creating new mailboxes, Distribution Groups and Shared Mailboxes.- Performs new user accounts creations, password resets, and password unlocks with Active Directory Manager Plus.- SCCM Administrator, Adds new.

Columbia, SC, US

Works with a team of five 24 hours 7 days a week monitoring the middleware applications for the BCBSA for all of the United States.On the ground floor creation of the Operations Center, Set-up Operational guides, SLA response times and the center with equipment.Manage the notifications via phone and email when outages occur, perform trend analysis on.

Global, US

NGDM - Change Agent-Responsible for learning and then leading a “Lean” organizational transformation process on behalf of target CSC internal functions within Global Information Services (GIS) Global Delivery Networks (GDNs).-Developed Desktop Engineering Service Level Agreements for application packaging and patching.-These functions fulfill.

Global, US

ADS Service LeadDTE Lead New York Stock Exchange EuronextManages 6000 desktop computers globally, responsible for 4 Altiris engineers, maintaining Altiris 6.9 in an operation al status and performed re-configuration of Altiris to conduct application harvesting and global Asset Management. Managing migration to Altiris 7.1- Developed Desktop Engineering.

Global, US

Distribution and Operations Team Lead Zurich/Farmers AccountSystem Administrator Sr ProfessionalResponsible for the deployment of application packages to computers on a global scale using BMC Blade Logic Client Automation to approximately 25000 computers. Managed Credant key retrieval after laptop disk swaps. Performed special application reporting on an.

System Administrator with 500 user accounts on and off domain, support, back-ups, and Broadband network maintenance. Supporting client computers for updates, reconfiguration and hardware software troubleshooting.Created and implemented Group Policy Objects (GPO). Used the 6 core GPO's the county had implemented and created 75 new GPO's to enforce the.

System Administrator with user accounts, support, back-ups, and Broadband network maintenance.Supported 900 client computers for updates, reconfiguration and hardware software troubleshooting.Maintained 3 businesses' Server 2003 SBS broadband networks, upgraded and updated as needed, created and managed Group Policy objects as requested by the.

System Administrator with user accounts, support, VERITAS back-ups, and Broadband network maintenance (T-1).Maintained and monitored five database servers.Maintained, modified and documented desktop application packages and developed end-user guidelines.Maintained 8 Servers consisting of Windows NT, 2000 Enterprise, and 2003 Enterprise.Installed and.

System Administrator with user accounts, support, back-ups, and Broadband network maintenance.Maintained two database servers Red Hat Linux and Windows 2000 Enterprise.Supported 15 client computers for updates, reconfiguration and hardware software troubleshooting.Installed and configured and maintained T-1 with business network.Participated in network.

Randolph AFB, TX, US

Performs and manages munitions production and materiel tasks and activities. Identifies munitions and equipment requirements. Operates and maintains automated data processing equipment (ADPE) to perform munitions accounting, computations, and research. Stores, maintains, assembles, issues, and delivers assembled nonnuclear munitions. Routinely.

Associate'S Degree, Computer Technology/Computer Systems Technology

Cyber Security Certificate, Computer Technology/Computer Systems Technology

Tech Cert, Mcse Microsoft/Ccna - Cisco

Mis, Programing

Certificate, Bombs And Bullets... Few Missiles Too

Hsd, General