Leon Troyer

Leon Troyer Email and Phone Number

Aloha Implementation and Administration at F&B Management Arizona @ F&B Management Arizona
Leon Troyer's Location
Phoenix, Arizona, United States, United States
Leon Troyer's Contact Details

Leon Troyer personal email

n/a
About Leon Troyer

• 12 years experience in diagnosing, troubleshooting, and resolving technical issues of various ranging complexities • Strong working knowledge of software, hardware, networking, operating systems, and security applications• Skilled communicator, able to successfully work with wide range of end-users to diagnose and resolve complex technical issuesOperating Systems: Win XP-10, Server 2008 & 2012 r2, Aloha POS, Cisco IOS, Mac OS X, Kali LinuxNetworking: TCP/IP, LAN/WAN, DNS, DHCP, SMTP, POP, IMAP, VoIP, CAT 3-5e, LDAP, VPN, ,Active Directory, Layer 3 (Data Layer) Switches, Layer 2 (Network Layer) RoutingSoftware Applications: MS Office Suite, VM Virtual Box, Wireshark, Putty, Splunk, RDP, Log Me In, Teamviewer, Citrix, Parallels Desktop, DBF Navigator, Sql Server Management StudioLanguages: VB Suite, C++, Python

Leon Troyer's Current Company Details
F&B Management Arizona

F&B Management Arizona

View
Aloha Implementation and Administration at F&B Management Arizona
Website:
fbmgmt.com
Employees:
9
Leon Troyer Work Experience Details
  • F&B Management Arizona
    Aloha Implementation And Administration
    F&B Management Arizona Oct 2019 - Present
    Phoenix, Arizona, United States
    -Performed tier 2 helpdesk support for clients and customers in an MSP environment for all Aloha POS products/stacks -Created item databases for new clients with online ordering and floorplan screens and panels -The training of new employees and coaching of current employees on the desk -Advised and collaborated on new company policies and procedures for client operations -Assisted with new client hardware in-stalls when needed
    View
  • Resource Point Of Sale Llc
    Help Desk Technician
    Resource Point Of Sale Llc Jul 2018 - Oct 2019
    Greater Chicago Area
    -Aloha, PAR, Digital Dining, and Micros POS support tech -Performed tier 2 helpdesk support for clients and customers in an MSP environment -Diagnosed and resolved issues for store personnel and field managers using windows tools such as ---Event Viewer, Component Service, and Registry Editor-Answered calls and incoming emails for issues from end users on the helpdesk -Assisted fellow techs with issues when asked
    View
  • Potbelly Sandwich Works
    Senior It Analyst
    Potbelly Sandwich Works Apr 2014 - Jul 2018
    Greater Chicago Area
    • Used Wrieshark to analyze data packets during troubleshooting network connectivity issues.• Edited files with DBF Navigator for Aloha POS database • Performed Anti-virus definition updates, removal of virus’ from store systems and field personnel laptops• Assisted PCI compliance with monitoring of fraudulent gift card purchases and documentation gathering for audits• Used Sql Server Management Studio to diagnoses sql express issues within Aloha• Monitored reports for denied log in attempts to the domain• Escalation point for helpdesk tickets • Maintaining the Aloha Point of Sale database system using Configuration Center, including Screen and Panel hierarchies, Tax database, and Online Ordering item database• Diagnosed and resolved issues for store personnel and field managers using windows tools such as Event Viewer, Component Service, and Registry Editor • Maintaining NBO security access settings for labor and inventory as well as diagnosing issues within the NBO program• Creating and providing documentation on new processes or products• Assist the Net Ops team in maintenance and troubleshooting of store networking technologies and equipment• The administration of the Shortel Voip phone system• Used Splunk to assist with the diagnoses of issues within the domain
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  • Self Employed
    Field Engineer
    Self Employed Apr 2012 - Jul 2014
    Chicago, Il
    • Used Sql Server Management Studio to diagnoses sql express issues within programs• Contracted for Windows 7 deployment of 200 users with disk wipe and data migration• Installed Cisco VoIP phone system replacing old POTS and performed configurations using POP3 and IMAP for the companies BYOD policy • Performed Anti-virus definition updates, virus removal from laptops using Norton and Symantic programs• Used Wrieshark to analyze data packets during troubleshooting network connectivity issues.• Completed various POS repairs/installs including CAT 5 cabling to the patch panel, switch, and router with configurations using Cisco IOS utilizing DNS, DHCP, SMTP, and TCP/IP• Performed PC, printer, and server deployment ensuring network connectivity at new Chase Bank locations.• Replaced various laptop screens and inverters• Diagnosed and resolved issues using windows tools such as Event Viewer, Component Service, and Registry Editor• Used ticketing software to update clients as to progress of projects

Leon Troyer Skills

Computer Maintenance Computer Network Operations Computer Security Computer Hardware Computer Repair Labor Control Customer Service Customer Satisfaction Computer Proficiency Computers Networking Network Administration Wireless Networking Network Design It Operations A+ Certified It Technician Network Security Comptia Network+ Information Security Servers Vpn Active Directory Windows Server Windows 7 Dns

Leon Troyer Education Details

  • Leaderquest
    Leaderquest
    Comptia Certs
  • College America
    College America
    Computer Programming

Frequently Asked Questions about Leon Troyer

What company does Leon Troyer work for?

Leon Troyer works for F&b Management Arizona

What is Leon Troyer's role at the current company?

Leon Troyer's current role is Aloha Implementation and Administration at F&B Management Arizona.

What is Leon Troyer's email address?

Leon Troyer's email address is lt****@****pos.com

What is Leon Troyer's direct phone number?

Leon Troyer's direct phone number is +172036*****

What schools did Leon Troyer attend?

Leon Troyer attended Leaderquest, College America.

What are some of Leon Troyer's interests?

Leon Troyer has interest in Hiking, Camping Etc, Everything Colorado, Fishing.

What skills is Leon Troyer known for?

Leon Troyer has skills like Computer Maintenance, Computer Network Operations, Computer Security, Computer Hardware, Computer Repair, Labor Control, Customer Service, Customer Satisfaction, Computer Proficiency, Computers, Networking, Network Administration.

Who are Leon Troyer's colleagues?

Leon Troyer's colleagues are Je Sus, Eddie Grygorenko, Valerii Firsov, Robert Carver.

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