Leon Tyner Email & Phone Number

Charlotte, North Carolina, United States

Oversee issues management monitoring, risk management reporting and compliance training process. Responsible for supporting and enhancing the compliance program by working with the Digital and Marketing organizations to mitigate compliance risks. Develop and foster relationships with business partners to ensure their day-to-day operations are conducted in.

Charlotte, North Carolina, United States

Supported the compliance program by working with the Digital and Marketing team to mitigate compliance risks. Developed and fostered relationships with business partners to ensure their day-to-day operations performed in compliance with regulatory requirements. Collaborated with business partners on project execution. Served as Team Lead for DE&I.

Charlotte, North Carolina, United States

Oversaw mortgage compliance issues, continuous monitoring, policy & procedure process management. Analyzed and produced reporting on compliance related issues, emerging risk, policy/governance, controls & monitoring and complaints. Served as the liaison between the mortgage compliance team and business line partners.

Charlotte, North Carolina Area

Execute and manage the Quality Control Post-Funding functions for the mortgage division. Oversee the supervision of all personnel in the post-closing quality control department. This includes interviewing, hiring, training, coaching and conducting performance appraisals of all direct reports and ensuring that Leads effectively discharge their supervisor.

• Collaborative problem solver who has extensive experience in risk management, budget/expense management, quality control reviews, regulatory compliance audits, management reporting and communication. Demonstrated.
• Risk Management
• Budgeting & Forecasting
• Six Sigma
• Compliance
• Quality Control

Charlotte, North Carolina

• (Reduction in Force)Oversaw loan production center for Consumer Direct line of business responsible for strategic underwriting, and operational risk management. Implemented credit policies, quality control and.
• Reduced departmental compliance deficiency levels to 1% compared to 5% company standard.
• Increased policy service level efficiency by ensuring due diligence was performed on each client’s request as it related to regulatory guidelines.
• Developed and maintained relationships with sales, operations and vendor business partners by creating win-win situations and sharing best practices.

• Performed credit and collateral risk analysis on conventional loan files. Maintained quality and production goals while providing exemplary customer service to both internal and external wholesale business partners.
• Completed risk analysis on six new files per day exceeding goal of four established by department.
• Achieved 95% loan quality scores to ensure Fannie Mae and Freddie Mac regulation guidelines were met.
• Coached peers on making credit decisions and offering alternative options when needed.

• Approved / denied conventional loans after analyzing credit and collateral risk. Loan authority $650,000.
• Exceeded production reviews on five new loans per day surpassing goal of three.
• Named Subject Matter Expert on risk appetite and business / corporate tax returns for mentoring junior underwriters.
• Maintained 95% compliance and quality loan scorecards measured up to 85% associate average

• (Reduction in Force)Partnered with Quality Control and Quality Assurance to implement compliance guidelines of Fannie Mae, Freddie Mac & Ginnie Mae. Managed lending portfolio for Conventional, Jumbo, FHA/VA and Home.
• Increased customer service to 90%; area capture rate to 92%; customer closing rate to 98% for Northeast and Mid-Atlantic region.
• Recognized by company for customer service excellence with J.D. Power award.

• Oversaw pipeline of 2,000 loans (Conventional, Jumbo, FHA/VA and Bond) daily by supervising work of 16 employees. Resolved issues and administered corrective actions. Built relationships with subordinates, peers and.
• Built a home equity team that increased the closing percentage while doubling the number of loans closed.
• Decreased service level turn times while maintaining loan quality objectives.
• Improved compliance and customer satisfaction while managing a national title vendor.
• Hired and trained staff to provide a credit decision on approximately 120 loans daily.
• Identified and resolved audit compliance deficiencies.

• Served as a liaison for customers, account executives, realtors and attorneys to guarantee loan closings. Prepared loan documentation, audited and maintained a pipeline of 90 loans utilizing DU and LP certification..
• Reduced annual departmental expenses $75,000 by initiating a new system communication method.
• Achieved 67% average ACH cross-selling productivity rating versus the company standard of 50%.

• Consulted with clients to customize financing needs. Brokered and processed FHA and subprime loans to mortgage lending companies. Assessed credit worthiness by examining client eligibility.
• Awarded top producer for loan closing percentage per pipeline origination

• Managed a complex portfolio of commercial loan accounts. Supervised nine loan accountants; planned schedules and processed payroll for staff. Led and delegated special projects to staff in accordance to strength.
• Promoted to Team Lead after showing proficiency and dedication.

Walter Reed Army Medical Center

• Performed physical assessments and treatment of mental health clients. Developed treatment programs and systems to enhance the effectiveness of daily operations. Partnered with community agencies to coordinate.
• Awards: Army Commendation Medal; Army Achievement Medal; Army Superior Unit Award; National Defense Service Medal & Noncommissioned Officer’s Professional Development Medal.