Leo Palacios Garcia Email & Phone Number

Monterrey Area, Mexico

Responsible for the operation of the company’s delivery units towards the following objectives: * Improve Productivity and Quality, through best practices, process and quality standards, metrics and SLAs. * Improve Client Service, supervising that the company’s portfolio is delivered on time, on cost and on quality, ensuring the resolution of problems and appropriate mitigation of risks. * Talent Development and Capacity Management, ensuring we have the right capacity for existing and new projects and supervising the execution of training plans, technical interviewing processes, tool procurement. * Improve Team Engagement, by supervising the development and execution of career plans, definition and execution of action plans to improve working environment, supervise attrition and implement mitigation plans.

Monterrey Area, Mexico

* Operations and Project Portfolio Management* Resource Management and Development* Organizational Development* Support to Business Development

Monterrey Area, Mexico

* Project Management from inception to closure of fixed price projects and managed services in a nearshore model and for national clients such as Nokia, Sony Ericsson, Axtel and Alestra.* Definition of technical profiles and evaluation of candidates for new projects* Provide technical leadership to the team and ensure the compliance of design and coding standards across the software deliverables* The technologies involved in these projects include: VoIP Software (PJSIP), Android, iOS, Windows Phone, Linux, Multimedia Frameworks like GStreamer/OpenMAX, Programming Languages like C++/QT/ObjectiveC/C#

Monterrey Area, Mexico

* Analysis, design and development of mobile and embedded software for Nokia in a nearshore/offshore model for their sites in Dallas, Austin, and Finland* Estimation, planning and quotation of new fixed price projects* Provide technical leadership to the team and ensure the compliance of design and coding standards across the software deliverables* The technologies involved in these projects include: C/C++, Java, Symbian/S60/UIQ Operating Systems, CUnit and JUnit Test Automation Frameworks, Development of Eclipse Plugins for Carbide.C++ IDE, Adaptations of Eclipse's CDT parsers, Connectivity APIs (Bluetooth, USB), Networking / Telephony APIs (Data Transfer, WLAN, Voice Calls), GPS, Multimedia (Graphics, Video Playback, Video Recording, Audio)

Monterrey Area, Mexico

* Analysis, design and development of fixed price projects for nearshore and national customers such as Hewlett Packard, Iusacell and ITESM* These projects involved use cases such as point of sale applications, analytics/data warehouse for LATAM sales and call centers data, and an application to digitalize transactions between SMEs.* The technologies involved in these projects include: J2ME, J2EE, .NET, ORACLE/MSSQL, IBM Websphere/JBOSS/IIS, HTML and Javascript

Monterrey Area, Mexico

* Design of a secure, segmented and scalable IP network for a currency company.* Research of open software solutions for packet routing, firewalls and high-availability for Apache and MySQL servers. * Evaluation of the network services offered by several providers.* Design of a system to leverage the configuration of firewalls based on Linux/IP Tables.* Configuration of the backup service for an SQL Server database

Monterrey Area, Mexico

* Design and development of telematics software.* Design and implementation of communication hardware based on the RS-485 multipoint standard.* Implementation of a RS-232 to RS-485 converter.* Development of slave components capable of receiving instructions via RS-485 to perform different tasks.* Design and implementation of a solid-state relay capable of controlling high inductive loads

Monterrey Area, Mexico

* Migration of an existing PHP System from Windows/IIS to an open Linux/Apache platform* Testing and fixing the existing functionality of the system* Design and development of several PHP modules to enhance de functionality of the system, including the creation of a new reporting module

Monterrey Area, Mexico

* Software development with PHP, SQL, HTML and Javascript* Redesign of the database of the system

Master Of Business Administration (Mba), International Business

Bachelor Of Science (Bs), Electronic Systems