Paola Leo

Paola Leo Email and Phone Number

assistente amministrativa
Paola Leo's Location
Brindisi, Apulia, Italy, Italy
Paola Leo's Contact Details

Paola Leo personal email

About Paola Leo

My motto in life is to ‘If you want something, work hard & you will achieve it!!!I graduated in Foreign Languages and Literatures at Bologna University in 2007 and after that I started a paid training in the international firm "Crif S.p.a", as Business Support Assistant, which was modified in a fixed term contract.During the 2008/2009 I took part in the International Cultural Program supported by the Walt Disney World Company as Merchandiser (Wine shop/Home& Garden/Crystal shops) and Floor Stoker for Epcot Park.What's more I took part in Leonardo da Vinci project in the tourism field. As Leonardo participant i worked in a travel agency (Mou-te Viatges) in Barcelona from September 2012 till December 2012.These working experiences abroad, have offered me opportunities to adapt to new environments. I have learned how important is to be flexible and make use of my own resources.I am self-motivated with the ability to work independently but I can also function and get along well as part of a team. I possess excellent time management, organizational and multi-tasking skillsI have always been an achiever; be it academics or professional life or sports or any other field in my life. I believe in success through hard work & dedication. My motto in life is to ‘If you want something, work hard & you will achieve it; there are no shot cuts’. I am a progressive thinker & respect each person’s space & values.I'm looking for a new challenge and to grow my career If you have some interesting opportunity for me as Business Support Assistant, please contact me at the following address:paola.leo05@gmail.com

Paola Leo's Current Company Details

assistente amministrativa
Paola Leo Work Experience Details
  • Miur
    Administrative Assistant
    Miur Sep 2023 - Jun 2024
    View
  • Sanitaservice Asl Br S.R.L.
    Administrative Assistant/Assistente Amministrativa
    Sanitaservice Asl Br S.R.L. Apr 2021 - Sep 2022
    Brindisi, Puglia, Italia
    View
  • Scuola Cef
    English Teacher
    Scuola Cef Apr 2019 - Jul 2019
    Brindisi, Italia
  • Poste Italiane
    Postman
    Poste Italiane Feb 2017 - Apr 2017
    Padova Area, Italy
    View
  • Avis Budget Group
    Customer Servive Representative
    Avis Budget Group May 2016 - Sep 2016
    Brindisi Area, Italy
    Being a part of a team that practices frontline friendliness and personalized customer service; Greeting customers in a timely, professional and engaging manner; Handle telephone conversations and traditional correspondance; Take reserves; Complete paperwork, verify the authenticity of driver's licenses andd manage cash or credit card deposit; Faxing, printing, photocopying, filing and scanning; Maintain record of the activities performed by the team, resources used up and the results of the activities. Prepare and submit weekly and monthly reports of the same: record and compute mileage fees and prepare the final bill; Responsible for addressing customer's needs and questions and dealing with complaints.Some administrative duties were also required to process rentals and control the fleet.
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  • Amazon
    Seller Support Advisor
    Amazon Sep 2015 - Apr 2016
    Lisboa
    As Seller Support Advisor for an Amazon project my main duties are:·Responds to Associate support requests in real time providing education to Associateswith the goal of achieving first contact resolution, as well as a remarkable, reproducibleseller experience;·Identifies Seller and Associate barriers, provides solutions, and drives change throughbusiness improvement initiatives;·Serves as the first point of contact for all Seller escalations·Conducts Seller interaction audits with associates and provides technical and processcoaching to improve performance;·Demonstrates excellent time-management skills and the ability to work independentlywhile using departmental resources, policies and procedures;Liaise with other departments such as Customer Service, Merchant Investigations, orPayments teams as required to resolve Seller’s issues and questions
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  • Manpower Srl
    Fiscal Operator
    Manpower Srl Mar 2015 - Jun 2015
    Padova Area, Italy
    Enter tax information into tax software system;Prepare or assist in preparing simple to complex tax returns for individuals os small businesses (730, Unico, RED Models);Calculating estimated tax payments;Interview clients to get a thorough picture of financial situation;Prepare tax returns using electronic filing software.
    View
  • Vapatours S.R.L.
    Booking Agent
    Vapatours S.R.L. Jun 2014 - Sep 2014
    Brindisi Area, Italy
    Reviewing incoming e-mails, faxes and letters;Booking ferry-boat;Recording travel documentation;Performing administrative duties including faxing, filing and managing incoming and outgoing mail;Dealing with and documenting complaints in an efficient and diplomatic manner.
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  • Agorà Formazione
    Trainee As Sales & Marketing Manager
    Agorà Formazione Sep 2013 - Mar 2014
    Padova, Italia
    View
  • Mou-Te Viatges Sl
    Trainee As Travel Agency Operator (Leonardo Da Vinci Program)
    Mou-Te Viatges Sl Sep 2012 - Dec 2012
    Barcelona Area, Spain
    Handling customer phone-calls/e-mail regarding travel package; Handling bookings (trains, flights ) ; invoicing and issuing of tickets; Handle databases:recording travel doc; Manage web-pages ( company web-sie and blog, twitter and facebook); Marketing holidays to clients via travel agents, web-sites, brochures; Provide and organise vacation and holidays packages by coordinatingand negotiating with airlines , hoteles, ground transportation services, tour guides and sightseeing providers, restaurants and other similar businesses; Compiled Power Point Presentations.
  • Sicily By Car Spa
    Customer Service Representative
    Sicily By Car Spa May 2011 - Jul 2011
    Brindisi
    Being a part of a team that practices frontline friendliness and personalized customer service; Greeting customers in a timely, professional and engaging manner; Handle telephone conversations and traditional correspondance; Take reserves; Complete paperwork, verify the authenticity of driver's licenses andd manage cash or credit card deposit; Faxing, printing, photocopying, filing and scanning; Maintain record of the activities performed by the team, resources used up and the results of the activities. Prepare and submit weekly and monthly reports of the same: record and compute mileage fees and prepare the final bill; Responsible for addressing customer's needs and questions and dealing with complaints.
    View
  • Poseidone T.O
    Tour Operator
    Poseidone T.O May 2010 - Sep 2010
    Brindisi Area, Italy
    Reviewing incoming e-mails, faxes and letters;Booking ferry-boat;Recording travel documentation;Performing administrative duties including faxing, filing and managing incoming and outgoing mail;Dealing with and documenting complaints in an efficient and diplomatic manner.
  • Walt Disney World Company
    Cultural Representative
    Walt Disney World Company Dec 2008 - Dec 2009
    Orlando, Florida Area
    International Program in the E. P. C. O. T. park in Orlando FL.I worked for one year in the Italian Pavillion as a cultural representative in merchandise.Increasing sales by seeking to speak with everyone and to introduce them to our product.Organizing the back-room and keeping the front and stage area clean and well organized.Learning about fine Italian wines and food and being able to introduce them to the guest.Handling different currencies and travellers' cheque.
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  • Crif S.P.A
    Business Support Assistant
    Crif S.P.A Feb 2007 - Dec 2007
    Bologna Area, Italy
    Back office for the English branch of the Firm (sending of contracts, billing activities, mailing activities)Activities related to communication and event needs of the branches(mailing list, follow up abroad events, description for the company website).
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Paola Leo Skills

English Spanish Microsoft Office Windows Word Teamwork Tourism Excel Access Powerpoint French Customer Service Management Event Management Negotiation Business Planning Marketing Strategy Social Networking Social Media Public Relations Travel Planning International Trade Microsoft Excel Sales Microsoft Word Organizational Development

Paola Leo Education Details

Frequently Asked Questions about Paola Leo

What is Paola Leo's role at the current company?

Paola Leo's current role is assistente amministrativa.

What is Paola Leo's email address?

Paola Leo's email address is do****@****mail.it

What schools did Paola Leo attend?

Paola Leo attended Universitas Mercatorum, Universitas Mercatorum, Aerialclick, Brindisi Province, Alma Mater Studiorum – Università Di Bologna, Disney College, I.t.c "g.marconi".

What are some of Paola Leo's interests?

Paola Leo has interest in Human Rights, Science And Technology, Education.

What skills is Paola Leo known for?

Paola Leo has skills like English, Spanish, Microsoft Office, Windows, Word, Teamwork, Tourism, Excel, Access, Powerpoint, French, Customer Service.

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