Technology Support Engineer
CurrentJob description: Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment (PCs, workstation, MAC, laptop, printers, scanners, photocopiers, IP Telephony, Mobile Devices: Blackberry, iPhone, iPad) and software.Job Achievements: - Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment (PCs, workstation, MAC, laptop, printers, scanners, photocopiers, IP Telephony, Mobile Devices: Blackberry, iPhone, iPad) and software.- I've been working on several Projects ( Windows Migration XP to 7, Computer Upgrading and backing up the data, Xplayer, IP Telephony, Users & Computers/Printers Delegation, Site Migration with all computers and printers .. etc.)- We’ve been working proactively by using such HPSM, lansweeper and NexThink. - I handled projects with Microsoft and Applexya (iLearn).