Leopoldo Paz Email & Phone Number

Portland, Or, Us

North Carolina, United States

✳️ Create, update, and optimize product listings to improve search visibility, enhance product descriptions, and ensure compliance with Amazon's guidelines for maximum customer engagement and conversion rates.✳️ Monitor key performance metrics, analyze sales data, and generate detailed reports to identify trends, measure success, and develop strategies for continuous improvement in sales and operational efficiency.✳️ Provide exceptional customer service by addressing inquiries, resolving issues promptly, and managing feedback to ensure high customer satisfaction and positive reviews.✳️ Stay updated with Amazon's policies, procedures, and best practices, ensuring all operations comply with the platform's standards to avoid penalties and maintain a healthy seller account status.✳️ Oversee the integration and optimization of Fulfillment by Amazon (FBA) services, including shipment planning, inventory transfers, and ensuring adherence to FBA requirements for seamless operations and enhanced customer delivery experiences.

Dallas, Texas, Estados Unidos

✳️ Develop and execute strategies to maximize sales and growth on Amazon. Manage company's accounts, optimizing product listings, managing inventory and monitoring overall sales performance.✳️ Manage product listings on Amazon and Walmart so that they are fully optimized. Use SEO techniques and knowledge of each platform's best practices to create compelling descriptions, quality images and relevant keywords to improve visibility and conversions.✳️ Analyze and use the data to make informed decisions. Perform market analysis, track sales performance, identify trends and opportunities, and adjust strategies as needed to optimize results.✳️Establish and maintain strong relationships with suppliers and logistics partners to ensure efficient supply chain and successful product delivery. Negotiate terms, oversee inventory management, coordinate shipments and ensure products arrive on time and in good condition.✳️ Ensure excellent customer service and manage the company's reputation. Respond to customer inquiries and comments in a timely manner, resolve issues effectively and maintain a positive and trustworthy brand image on Amazon and Walmart.✳️ Ensuring that product listings are well-optimized for search and conversion is a key responsibility. Creating and updating product titles, descriptions, images, and other content to maximize visibility and sales on Amazon.✳️ Manage Pay-Per-Click (PPC) advertising campaigns. Including keyword research, bid management, ad creation, and performance analysis to drive traffic and sales while maintaining profitability.✳️ Analyzing data related to sales, traffic, advertising performance, and customer behavior. Utilizing data to make informed decisions and provide clients with regular reports on their account's performance.✳️ Work closely with clients to understand their business goals, develop tailored strategies for success on Amazon, and provide ongoing updates and recommendations for improvement.

Quito, Pichincha, Ecuador

✳️ Develop and execute strategic plans for specific projects within the Amazon platform. This involves defining project objectives, setting milestones and deadlines, allocating appropriate resources and monitoring overall progress.✳️ Coordinate teams composed of professionals from different areas, such as marketing, logistics, sales and product development. Ensure that all team members are aligned on project objectives and work collaboratively to achieve them.✳️ Establish key performance and quality metrics to assess project progress and ensure standards of excellence are met. Regularly track team performance, identify areas for improvement and take corrective action when necessary.✳️ Form a strong liaison between the different project stakeholders, including internal teams and external suppliers. Facilitate collaboration between the different groups and keep all stakeholders informed of project progress and results.✳️ Apply tools and analyze data to assess project performance, identify opportunities for improvement and make informed decisions. Collect and analyze relevant data to evaluate project success and recommend actions to optimize results.

Quito, Ecuador

✳️ Plan and execute effective recruitment strategies to meet the airline's staffing needs. Identify the skills and competencies required for each position, conduct job advertising, review resumes, conduct interviews and select the most suitable candidates for the different positions.✳️ Establish and manage an effective performance management system. Define key performance indicators (KPIs) for each position, conduct periodic employee performance evaluations, provide feedback and establish individual development plans. Design and execute recognition and reward programs to motivate and reward exceptional performance.✳️ Manage the compensation and benefits system for airline personnel. Establish fair and competitive salary policies, administer compensation systems such as payroll and benefits, and ensure compliance with labor laws and regulations related to employee compensation.✳️ Act as the primary liaison between management and employees, as well as between the airline and the employee association. Maintain effective and constructive communication with employees and stakeholders, manage labor disputes, negotiate collective bargaining agreements, and ensure a healthy and motivating work climate.

Quito, Pichincha, Ecuador

✳️ Design and execute human talent development programs to ensure the growth and continuous training of employees. Develop training programs, workshops, mentoring and technical and leadership skills training. Design and execute staff development needs assessment plan and tailor programs according to the skills and competencies required in the telecommunications field.✳️ Implement an effective performance management system to evaluate and improve employee performance. Establish clear goals and objectives, conduct periodic performance evaluations, provide constructive feedback, and establish individual development plans. Design and implement recognition and reward programs to motivate and reward exceptional performance.✳️ Identify and develop internal talent with growth and leadership potential. Work collaboratively with managers and company leaders to identify key positions and establish effective succession plans. Identify high potential employees, create targeted development programs and implement talent retention strategies.✳️ Manage the company's learning and development programs. Manage access to e-learning platforms, create resource libraries and organize training events. Collaborate with external vendors to provide additional development opportunities for employees through specialized courses or conferences.✳️ Promote a positive organizational culture and encourage employee engagement. Implement wellness and quality of work life programs, organize onboarding activities, and encourage open and effective communication. Assess employee needs and concerns and provide a work environment that promotes diversity, inclusion and equal opportunity.

Quito, Pichincha, Ecuador

✳️ Develop an effective recruitment strategy to cover the personnel needs of the company. Analyze vacant positions, determine the requirements and competencies needed for each position and establish the appropriate recruitment channels, such as job portals, social networks, job fairs, among others.✳️ Publish attractive and descriptive job advertisements in various media and platforms. Conduct sourcing activities by searching for and attracting active and passive talent by searching databases, professional networks and contacts in the telecommunications industry.✳️ Conduct the candidate selection process, which includes reviewing resumes, conducting interviews, technical and psychometric evaluations, and checking references. Identify the most suitable candidates for open positions, assessing their alignment with job requirements and company culture,✳️ Coordinate interviews and selection tests with candidates and hiring teams. Schedule and organize interviews, ensure they are conducted efficiently and on time. Coordinate technical tests, skills tests or specific assessments required for certain positions.✳️ Evaluate and constantly improve the company's selection process. Analyze recruiting metrics, such as hiring success rate, average time to fill vacancies and quality of hires. Propose and execute process improvements. Implement more efficient selection tools and participate in events and job fairs to expand the network of potential candidates.

Certification, E-Commerce/Electronic Commerce

Activities and Societies: Amazon Sponsored AdsAmazon Sponsored Ads

Certification, E-Commerce/Electronic Commerce

Master Of Business Administration - Mba, Business Administration And Management, General

Degree granted in March 2014

Labor Psychology, Human Resources Management/Personnel Administration, General

Activities and Societies: Member of the Student Association of the Faculty of Psychology and representative to the University.