Leonardo Rafael De Oliveira Email and Phone Number
Leonardo Rafael De Oliveira work email
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Leonardo Rafael De Oliveira personal email
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Leonardo Rafael De Oliveira is a Senior Product Manager, Amazon Prime at Self-employed. He possess expertise in management, team building, strategy, leadership, team leadership and 24 more skills. Colleagues describe him as "O Leonardo foi contratado por mim como treinee, demonstrou durante seu trabalho todo o dinamismo apresentado, se desenvolveu muito, criou projetos dentro de sua area de atuação interessantes que trouxeram bons resultados.Ele é dinamico, focado e mesmo sendo novo ja tem excelente experiencia e bom senso.", "Leonardo supports Starbucks' commitment to the local Seattle company. He has been a wonderful partner to collaborate with for Savor Seattle!", and "Leo is full of energy. He is passionate about everything he does. While he was a store manager in Tacoma he even reached out to join the STAR team that helped open a new store in Belgium! Now he is managing the high profile store at 1st & Pike and always exudes enthusiasm. Leo is an inspiration to many of his peers and colleagues. I appreciate his candor and enthusiasm!"
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Self-EmployedSeattle, Wa, Us
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Senior Product Manager, PrimeAmazon Nov 2023 - PresentSeattle, Wa, UsSingle threaded leader for worldwide Prime Exclusive Selection and Savings strategy, focused on innovating new savings benefits, converging existing benefits towards a cohesive savings proposition, accelerating Prime promotion efforts, and improving the exclusive Selection and Pricing experiences for Amazon customers.
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Sr. Product Manager & Chief Of Staff, AlexaAmazon May 2022 - Nov 2023Seattle, Wa, UsSenior Product Manager supporting the development of Echo devices (hardware, software) and Alexa experiences (cloud features, skills, and language models).Chief of Staff to the Director of Alexa Preview.
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Senior Program Manager, AlexaAmazon Jan 2019 - May 2022Seattle, Wa, UsSenior Program Manager supporting the launch of Echo devices and Alexa experiences in 20+ countries across the Americas, EU, APAC, and MENA. I worked with Engineering, Product, GTM, and TPM teams to test new hardware, software, language models and cloud features in beta environment for product development and to determine launch readiness.
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Senior Program Manager, AtsAmazon Aug 2016 - Jan 2019Seattle, Wa, UsManaged global transportation concessions (air & ground networks) including 1P & 3P carriers in the Americas, EMEA and APAC. Identified and drove improvements across a range of metrics that fully told the story of how satisfied our customers were with their delivery experience. Measured, analyzed and improved the final mile delivery experience and the system involved with carrier selection, address management, geo-coding and package tracking. Drove initiatives in partnership with transportation carriers, technology and operations teams within Amazon, as well as various business groups in identifying and implementing the right actions to improve the delivery experience for customer in a scalable and cost effective manner.
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Operations Manager Ii, NafcAmazon Jun 2014 - Aug 2016Seattle, Wa, UsInventory Control and Quality Assurance (ICQA), Process Improvement, Problem Solve subject matter expert, and operations management (inbound & outbound logistics) at Amazon's North America Customer Fulfillment network. Highlights: inbound process optimization, resulting in $200k+ yearly savings. Improved Outbound First Pass Yield performance by 15.3% (in comparison to entire FC network). Ranked #1 manager in the region on Amazon Connections in 2015. Achieved, in the most recent Organizational Leadership Review (OLR), the following ratings: Performance (Exceeds Expectations); Leadership Principles (Role Model); and Growth Potential (High).
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Senior Operations ManagerTotal Vending Comercial Ltda. Feb 2011 - May 2014Belo Horizonte, Minas Gerais, BrKey roles: operations management, logistics, procurement, asset deployment, quality assurance, inventory and financial planning/forecasting, establishing benchmarks and measuring KPIs. Significant accomplishments: Excelled in vendor relations, reducing price of top commodity (coffee at 68% category cost) by 10.7%. Managed a distribution network that grew 23% YoY and achieved 9.3% profit return (post investments). Developed operational strategies, created outposts and optimized logistical network, thus saving $20k+/mo. Developed and implemented the start up business plan, operational benchmarks (KPIs), financial performance indicators (KPIs), operational processes and procedures (standard work), and quality assurance programs. Managed assets and consumable inventory in the multi-million dollar range. -
Store Manager, Trainer And Manager MentorStarbucks Coffee Company Aug 2006 - Feb 2011Seattle, Wa, UsKey roles: operations, customer service, financial performance, procurement, staffing, team development and performance management. Significant accomplishments: Launched brand new stores in the USA (as manager) and Belgium (as manager ambassador). Contributed to processes improvements and the development of training materials through corporate focus groups with impact on global retail operations standards. Managed one of the company’s highest profile (top 3) stores in downtown Seattle at 1st and Pike. Certified Trainer and Manager Mentor. -
Senior Quality Management AnalystPrimo Schincariol Ind. De Cervejas Sa 2004 - 2006Key roles: project management with focus on process mapping, improvement, and key performance indicators. Significant accomplishments: improved manufacturing and saved nearly $450,000/year by re-structuring the beer bottling process in eight production facilities across the Brazilian market. Developed standard work documentation (SOP) on hundreds of administrative and manufacturing processes with focus on legal and safety compliance. Developed KPIs, in alignment with established SOPs, to measure productivity and regulate bonus payouts.
Leonardo Rafael De Oliveira Skills
Leonardo Rafael De Oliveira Education Details
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University Of WashingtonBachelor In Business Administration -
University Of GroningenInternational Trade And Economics
Frequently Asked Questions about Leonardo Rafael De Oliveira
What company does Leonardo Rafael De Oliveira work for?
Leonardo Rafael De Oliveira works for Self-Employed
What is Leonardo Rafael De Oliveira's role at the current company?
Leonardo Rafael De Oliveira's current role is Senior Product Manager, Amazon Prime.
What is Leonardo Rafael De Oliveira's email address?
Leonardo Rafael De Oliveira's email address is le****@****hoo.com
What schools did Leonardo Rafael De Oliveira attend?
Leonardo Rafael De Oliveira attended University Of Washington, University Of Groningen.
What are some of Leonardo Rafael De Oliveira's interests?
Leonardo Rafael De Oliveira has interest in Education, Disaster And Humanitarian Relief.
What skills is Leonardo Rafael De Oliveira known for?
Leonardo Rafael De Oliveira has skills like Management, Team Building, Strategy, Leadership, Team Leadership, Cross Functional Team Leadership, Training, Strategic Planning, Inventory Management, Customer Service, Customer Satisfaction, Project Management.
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