Leo Chong Email & Phone Number

Stockholm, Sweden

Initially responsible for Direct Sales in Sweden and a year later The Nordics as the company expanded into other Nordic countries. Responsible for a team of managers with 14 direct reports whom in turn manage a total of 11 regional sales teams.Implemented:-Data driven coaching culture-Gamification inspired career ladder to drive employee motivation-An internal education program connected to the career ladder-Annual sales training event with workshops, roleplaying and seminars-Tools for analyzing the causality between different performing regions-Tools for scoring profitability in individual, regional and national performances-Wider collaborations between regions to spread best practices and encourage new ideas-Centralized sales support and cross functional teams to drive business development

Stockholm, Sweden

Started up a SME Sales Team in the newly established Stockholm branch office. Responsible for recruitment, training and coaching. Led a team of 15 Account Managers, SAMs and a KAM.-The team had a high performance/winners sales culture-The team had both high activity and high competency-The team had high motivation and low employee turnover-The team had a great knowledge spreading culture and a lot of peer to peer coaching-Established ”Best practice” for outbound sales process, recruitment and on-boarding.-Highest performing sales region in the company 2011, 2012, 2013 and 2014.

Stockholm, Sweden

Employee #7 in a fast growing fiber Internet Service Provider (ISP) start-up, worked with everything from technical support, web design and sales to product management, procurement and marketing. Acquired by Icelandic investors just before The 2008 Financial Crisis hit, on the verge of bankruptcy, had to let go all non-essentials, about 70% of the staff. Then re-acquired by founder + investors, recovered successfully and grew very fast and later sold to the current owner Telenor-Learned resiliency and profitability through a organizational culture and savvy business acumen-Implemented "Guerilla Marketing" at events, fairs, online and with social media presence-Implemented new Value Added Services (VAS) and increased Average Revenue Per User (ARPU)-Led negotiation and procurement projects of CRM-, provisioning-, billing-systems, website, customer chat, CAT-, Optic-, FTTH-products and CPEs.-Led development of CRM-system and integration with supplier APIs for monitoring and billing

Co-founded and managed a small marketing bureau specializing in interactive Flash applications. Developed and sold early generation PHP & MySQL based Content Management Systems (CMS).Customer assignments would primarily consist of design and online solutions but also brand development, photography, ads and small productions.

Helped out during the start up of Segway Nordic, the general agent for Segway in the northern countries.Developed the website and most of the early marketing materials such as paper ads, banners, video and web applications.Traveled around the country promoting, instructing and selling a very innovative product to both consumers and corporations.