Systems integration, infrastructure implementation, ISS, QA of automated payments platform, enterprise security architecture upgrades and mortgage-related processing environments.

Leading client contact role, generated new income sources, edited web site content and leveraged negotiating expertise to satisfy and source partner demand. Executed this challenge through developing new sales channels on internet and development of automated ordering system.

5+ years project manager for investment bank infrastructure projects in equities, research and web portals lines of business. Additionally involved in coordinating change management agendas, product life-cycle and remediation programs for the PMO.Integrated primary investor tool, Morgan Markets environment, to make compliant with productivity initiatives. Aligned procurement and risk strategies to build new hardware infrastructure and upgrade of all OS, database and applications (e.g. Solaris, Java J2EE and Weblogic).Supervised application and hardware installations for the research arm of investment bank (DataQuery, High-Yield application). Performed over ten large migrations and decommissions from legacy to strategic datacenters.Created change management protocols, product life cycle and remediation programs for the PMO.Implemented complex client applications using middleware, TIBCO and Reuters Market Data feeds.Upgraded IB server-side Unix and Linux OS, Oracle, Sybase and related hardware to next generation capability in order that production, business continuity, UAT and development environments compliant with firm and SOX standards.Conducted numerous storage (e.g. NAS, SAN, tape) builds. I have strong SAN experience with EMC and/or Hitachi frames to address growing transaction volumes.Provided Morcom eXtraClear portfolio reporting and analysis on broker/dealer-side to accommodate additional data volume for Day 1-BankOne merger activities.

Enjoyed a critical role in increasing market share for the financial services division and achieved by interfacing departments, providing on-time service delivery and advising appropriate telecommunication solutions for large clients. Ensured firm order completion dates directly with all my clients. Supervised the entire provisioning and operations process for many similarly visible and demanding service sectors. Successfully handled a $500,000 DS3 provisioning account for Intellispace and was quickly promoted to lead the $1,000,000+ Salomon Smith Barney service account consisting of a variety of data and voice products over a global fiber optic network.

Primary contact for after-sales accounts maintenance for small and medium-sized businesses. Managed customer market growth and billing procedures for finance and sales directors with the objective of bringing the company public and assuring adequate ROI.

Managed translation products to completion including localization and graphic reproduction primarily for advertising and legal industries. Patent project translations accounted for a large portion of my workload, which exceeded $100,000 in revenue per month and over 35 single projects and between 1 and 30,000 pages of text. Multiple language projects were also important to company growth and my project success was attained by coordinating between 2 and 10 professionally certified translators and the in-house graphics producers. I was selected to supervise the translation, proofreading and graphic production of insurance documents for the Prudential Insurance Company. These documents were directed to the Prudential Asian market and included many technical diagrams.