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Leonid Spivak, Pmp is listed as Customer Care Manager – Payoneer at Payoneer, a company with 1592 employees, based in Petah Tikva, Center District, Israel. AeroLeads shows a matched LinkedIn profile for Leonid Spivak, Pmp.
Leonid Spivak, Pmp previously worked as Customer Care Manager at Payoneer and Social Media Team Leader (Customer Care) at Payoneer. Leonid Spivak, Pmp holds Master'S Degree, Marketing/Marketing Management, General from Kyiv National Economics University.
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I am a highly motivated professional with a passion for managing people, improving processes, and delivering excellent customer service. With 7 years of experience in customer service, I have progressed from an associate to a back-end team leader, managing various channels, including social media, and overseeing the support structure of 150+ individuals. Through implementing innovative practices, and conducting training sessions, workshops, and off-sites for managers, I have consistently analyzed the efficiency and quality of service. I value creativity and problem-solving, and I am always driven by the opportunity to learn and grow. I am seeking new challenges that will enable me to apply my skills and experience to help organizations succeed.
Listed skills include Office 365, Коммуникация, Контакт Центры, Литературная Деятельность, and 28 others.
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Israel
- Led a high-performing team of 6 Customer Care Team Leaders, effectively managing a team of 80+ associates and consistently exceeding customer service expectations.- Developed and motivated mid-level managers to achieve performance goals, driving continuous team improvement.- Collaborated with senior management to establish and monitor KPIs aligning team.
Petaẖ Tiqwa, Central, Israel
- Successfully led a team of 15+ associates, consistently exceeding performance targets and delivering outstanding customer service- Implemented, trained and fully onboarded 2 outsource teams to cover the hours not suitable for the in-house team- Performed the recruitment and onboarding efforts, crafting comprehensive training programs to ensure seamless.
- Collaborated with the Content and Product teams to ensure accurate and user-friendly content for Payoneer's Support Center and internal resources.- Led the project to revamp the Support Center, updating the design, significantly improving user experience, and promoting self-service resolutions.- Oversaw a team of translators, ensuring consistent and.
Other employees you can reach at payoneer.com. View company contacts for 1592 employees →
Ilja Bohon
Colleague at Payoneer
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
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杨
杨捷盛
Colleague at Payoneer
Shenzhen, Guangdong, China, China
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NE
Natanel Endelshtein
Colleague at Payoneer
Netanya, Center District, Israel, Israel
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RA
Ravid Amzaleg
Colleague at Payoneer
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
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WC
Wendell Carpen, Cams Ccrp
Colleague at Payoneer
Jersey City, New Jersey, United States, United States
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VB
Vika Barder
Colleague at Payoneer
Israel, Israel
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KS
Karen Schlaien
Colleague at Payoneer
Israel, Israel
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ST
Shir Tchwella
Colleague at Payoneer
Contact Info, United States
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RM
Rabnawaz Mughal
Colleague at Payoneer
Lahore, Punjab, Pakistan, Pakistan
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XD
Xinyue Dai
Colleague at Payoneer
Shanghai, China, China
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Quick answers generated from the profile data available on this page.
Leonid Spivak, Pmp works for Payoneer.
Leonid Spivak, Pmp is listed as Customer Care Manager – Payoneer at Payoneer.
Leonid Spivak, Pmp is based in Petah Tikva, Center District, Israel while working with Payoneer.
Leonid Spivak, Pmp has worked for Payoneer.
Leonid Spivak, Pmp's colleagues at Payoneer include Ilja Bohon, 杨捷盛, Natanel Endelshtein, Ravid Amzaleg, and Wendell Carpen, Cams Ccrp.
You can use AeroLeads to view verified contact signals for Leonid Spivak, Pmp at Payoneer, including work email, phone, and LinkedIn data when available.
Leonid Spivak, Pmp holds Master'S Degree, Marketing/Marketing Management, General from Kyiv National Economics University.
Leonid Spivak, Pmp is listed with skills including Office 365, Коммуникация, Контакт Центры, Литературная Деятельность, Обслуживание Клиентов, Организация Рабочего Времени, Powerpoint, and Презентации.
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