#Key Responsibilities:• Identifying suppliers for unique joint opportunities to create and retain significant value.• Strategically aligning with partners to define joint objectives and develop compelling business cases.• Creating collaborative approaches with partners to develop innovative services, improving customer service levels, mitigating risks, and strengthening the supply chain.• Promoting cross-functional engagement focused on joint innovation with suppliers to generate value from changes in supply-chain processes and introducing clearer governance structures for supplier-collaboration programs.• Implementing logistic strategies aligned with local needs and closely cooperating with the global procurement team.• Analyzing and developing a deep understanding of supply markets, including external economic factors that influence them, to negotiate payment terms.• Performing cost modeling and benchmarking analysis to optimize the end-to-end value chain.• Developing contingency plans and alternatives to ensure supply security.• Monitoring overall performance of the supply network and ensuring continuous improvement.• Delivering bottom-line savings by collaborating with suppliers, operations teams, and transportation to identify and implement cost-saving programs.• Skills include higher professional education/university degree, ability to analyze sourcing data and develop negotiation strategies, financial understanding of supplier cost models and lifetime cost of acquisition, and contract management skills.• Also, acting as a Partner with Purpose (PwP) ambassador, demonstrating innovative thinking to measure and promote supplier performance, and having curiosity to use or suggest adaptations to new technology for cost reduction or value creation.

#Key Responsibilities:•Managing the satisfaction of over 630 clients utilizing the one-click marketing art generation platform, ensuring excellent service and delivering positive results.• Leading a sales and support team, providing guidance, training, and ongoing support to ensure client success.• Coordinating activities with other departments, such as development (DEV), marketing, and C-level executives, to align strategies and ensure client satisfaction.• Developing and constructing KPI reports (Power BI) to monitor and analyze platform performance, identifying improvement opportunities and presenting actionable insights.• Implementing web scraping techniques to gather relevant real estate market data and inform strategic decision-making.• Governing company information, ensuring data confidentiality, integrity, and availability.#Notable Achievements:+ Significantly increased client satisfaction, achieving a 82% retention rate and an average Net Promoter Score (NPS) of 9.5.+ Successfully implemented a new sales strategy, resulting in a 47% monthly revenue increase for the platform (40k+).+ Developed and implemented an automated reporting system, reducing report creation time by 50% and improving data accuracy.+ Identified an untapped market opportunity through web scraping, leading to a strategic partnership that generated a 30% sales increase (35k+).+ Recognised by senior management for significant contributions to process improvement and sustainable growth of the REMARKT platform.

Role: Analyzing data sets, supporting in making decisions about the results, being attentive advisor, working and supporting with different departments. Using algorithmic and programming tools to build useful predictive models. Performing exploratory data analysis and discovering remarkable relationships and monitoring performance and identifying trends for business improvement.#Notable Achievements:+ Increase Reduction of data extraction, insertion, and compilation process time from 2 days to 10 minutes.+ Improvement in the accuracy of data reported to manager, directors and VP.+ Reliability of information. Elimination of errors caused by human interference.+ Recognition as a facilitator of collaboration among international teams. Enhanced operational efficiency and communication among the various teams involved in the projects.+ Internal Power BI Trainer (BTC) Bosch Training Center.

#Key Responsibilities:• Monitoring of costs and KPIs with Latin American countries;• Development in BI tools of KPIs;• Database analysis;• Logistic cost control;• Support in logistics projects with application of logistics 4.0 concepts;• Development of reports and management graphics;• Robotic Process Automation (RPA)#Notable Achievements+ Team leadership development+ Automation in KPI management + Global network

#Key Responsibilities:• Participation in product application projects for national and international automakers.• Determination and monitoring of laboratory tests and measurements and validation of products.• Coordination and follow-up of assembly and shipment of samples.• Organization and monitoring of the components and implementation of the plan.• Analysis of component designs and other product engineering activities (product modification, technical analysis and others).#Notable Achievements:+ Effective determination and monitoring of laboratory tests and measurements.+ Timely coordination and follow-up of assembly and shipment of samples, ensuring efficient evaluation and testing processes for customers or partners.+ Successful participation in high-profile product application projects for renowned national and international automakers, contributing to the successful integration of company products into their vehicles.

Role: Work as an electrical engineering trainee at Techenerg in the cogeneration field: commissioning of industrial plants and power plants, as well as the startup of turbogenerators, electrical maintenance, electrical projects.

#Key Responsibilities: • Customer service and support: Providing technical support to customers via phone, email, or chat, addressing inquiries and resolving issues. • Ticket logging and tracking: Receiving, logging, and monitoring support tickets to ensure they are handled within agreed-upon timelines. • Technical problem resolution: Diagnosing and troubleshooting hardware, software, or network issues to ensure prompt incident resolution. • System configuration and installation: Assisting with the setup and installation of operating systems, applications, and peripherals, providing guidance and instructions to users. • Documentation and knowledge base: Maintaining accurate records of all customer interactions and contributing to the creation and updates of a knowledge base with common solutions and procedures.#Notable Achievements: + Significantly increased client satisfaction, re-establishing links with customers. + Implementation of more efficient customer service processes, resulting in greater satisfaction and reduced response time. + Successful resolution of complex technical issues, resulting in satisfied customers and effective solutions. + Incident resolution rate: Achieving high rates of first-call problem resolution, reducing response time, and improving customer satisfaction. + Effective collaboration with technical teams: Working closely with technical support teams, sharing knowledge, resolving complex issues, and contributing to the overall efficiency of the service.