I am currently connected with Service IT+ Inc. as a Business Development Manager in Enterprise Service Management. With over 10 years’ experience in local and international system implementation, and applying a strong knowledge in IT Infrastructure Library (ITIL).Prior to joining Service IT+ Inc., I was a senior professional services consultant for LANDesk Software, leading project implementations and partner technical development. Part of the responsibility was also involved in exploring project opportunities with local and international companies.From 2006 through 2008, I was the Regional Technical Executive for TouchPaper Software Plc., managing various pre-sales and post sales activities. In addition, assists on building vendor partner relationships in the region.Previous to this, I held various positions as a Technical Support Analyst and Product Specialist of various IT software products and services.Specialties: Enterprise Service ManagementInformation Technology Infrastructure Library