Lien Wei Wang Email & Phone Number

Founded in 2011, Hornet Networks is the world’s queer tech platform, providing a digital home for LGBTQ+ people to connect with each other — anytime, anywhere. Amplifying the radical, affirmative power of the queer community with cutting-edge technology, Hornet serves an LGBTQ+ audience with its two distinct, exciting apps: Hornet and Spaces.Hornet is where queer life happens. Home base for 40 million LGBTQ+ users, Hornet is a queer social network for connecting over live video, photos,… Show more Founded in 2011, Hornet Networks is the world’s queer tech platform, providing a digital home for LGBTQ+ people to connect with each other — anytime, anywhere. Amplifying the radical, affirmative power of the queer community with cutting-edge technology, Hornet serves an LGBTQ+ audience with its two distinct, exciting apps: Hornet and Spaces.Hornet is where queer life happens. Home base for 40 million LGBTQ+ users, Hornet is a queer social network for connecting over live video, photos, articles, video stories, and more!Spaces is a group-chat platform for queer communities to connect over shared interests and discover new ones. Download Spaces on iOS now. -As a country manager, I am/do 1. Spokesman of Hornet & Hornet Live Taiwan2. General management and supervision of the Taiwan market Show less

＊Padlet - PM1. Sets the product vision, strategy, and roadmap2. Collects, organizes, and prioritizes market/customer demands.3. Represents the user's and/or buyer's needs as the customer advocate.4. Works closely with engineering, sales, marketing, and support teams to accomplish business case and customer satisfaction goals.＊Apple TrainerConducting workshops with Apple products to enhance educators' skills in integrating technology into their curriculum:1… Show more ＊Padlet - PM1. Sets the product vision, strategy, and roadmap2. Collects, organizes, and prioritizes market/customer demands.3. Represents the user's and/or buyer's needs as the customer advocate.4. Works closely with engineering, sales, marketing, and support teams to accomplish business case and customer satisfaction goals.＊Apple TrainerConducting workshops with Apple products to enhance educators' skills in integrating technology into their curriculum:1. Collaborating with school administrators to tailor training programs that meet specific educational needs.2. Offering ongoing support and resources to teachers to ensure effective implementation of new teaching tools.3. Evaluating the effectiveness of training programs and making necessary adjustments to improve outcomes.4. Staying updated with the latest educational technologies and trends to provide cutting-edge training solutions.5. Creating engaging and interactive training materials that cater to diverse learning styles and preferences.6. Building a community of practice among educators to foster continuous professional development and innovation in teaching strategies. Show less

台灣 台北

1. Aid customers in resolving product-related issues2. Develop and update user manuals and instructional guides3. Collaborate with the marketing team to create engaging content4. Stay updated with the latest product features and industry trends

Taipei

1. Support customers with technical issues through Customer Service Tools like Zendesk, Slack, Online Live Chat and E-mail1. Assist in the onboarding process for new customers2. Gather customer feedback and insights to drive product improvements3. Participate in training sessions to enhance customer service skills4. Track and analyze customer support metrics to identify areas for improvement5. Foster a positive and inclusive community among our customer base6. Ensure all… Show more 1. Support customers with technical issues through Customer Service Tools like Zendesk, Slack, Online Live Chat and E-mail1. Assist in the onboarding process for new customers2. Gather customer feedback and insights to drive product improvements3. Participate in training sessions to enhance customer service skills4. Track and analyze customer support metrics to identify areas for improvement5. Foster a positive and inclusive community among our customer base6. Ensure all customer interactions are handled with empathy and professionalism Show less

1. Help customers understand their product features and functionalities2. Educate customers on the best practices for using their devices3. Collaborate with team members to improve service efficiency and customer satisfaction4. Stay updated with the latest product information and technology trends5. Handle customer inquiries with patience, empathy, and professionalism6. Ensure a seamless and positive customer experience from start to finish7. Retail support: Genius Bar… Show more 1. Help customers understand their product features and functionalities2. Educate customers on the best practices for using their devices3. Collaborate with team members to improve service efficiency and customer satisfaction4. Stay updated with the latest product information and technology trends5. Handle customer inquiries with patience, empathy, and professionalism6. Ensure a seamless and positive customer experience from start to finish7. Retail support: Genius Bar support at Taipei 101 ARS. Show less