Leo Galvan

Leo Galvan Email and Phone Number

Business Intelligence, Client Experience, Quality, oh my! @ Feeding Northeast Florida
Leo Galvan's Location
Yulee, Florida, United States, United States
Leo Galvan's Contact Details
About Leo Galvan

Client-focused professional with experience using data-driven methodologies to develop and manage long term, cost efficient, and sustainable processes and improvements in a variety of business environments.Specialties: Tableau development, data visualization, process improvement, quantitative analysis, business intelligence, client experience, quality control, workforce management and forecasting

Leo Galvan's Current Company Details
Feeding Northeast Florida

Feeding Northeast Florida

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Business Intelligence, Client Experience, Quality, oh my!
Leo Galvan Work Experience Details
  • Feeding Northeast Florida
    Director, Data Insights
    Feeding Northeast Florida Jul 2024 - Present
    Jacksonville, Fl, Us
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  • Databrains
    Analytics Consultant
    Databrains Mar 2019 - Present
    Plano, Tx, Us
    Work with clients to research analytics environment, identify opportunities for improvement, and to develop end-to-end visualization and analytics solutions.
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  • Rancho Chingow Llc
    El Jefe
    Rancho Chingow Llc Mar 2017 - Present
    Rancho Chingow LLC offers data visualization, client experience, and business intelligence expertise.
  • Jpmorgan Chase & Co.
    Visual Command Center
    Jpmorgan Chase & Co. Aug 2017 - Nov 2017
    New York, Ny, Us
    Develop real-time dashboards with Tableau for use by analysts and business users to monitor home lending performance and provide operational intelligence. Launched new visual command center.
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  • Lockheed Martin
    Software Engineer
    Lockheed Martin Apr 2017 - Jul 2017
    Bethesda, Md, Us
    Developed self-service analytics framework to view near real-time metrics for asset inventory management. Leveraged Denodo to virtualize data from AWS GovCloud and other sources to be visualized via Tableau and presented using mobile app.
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  • Method360
    Senior Consultant, Analytics
    Method360 Feb 2016 - Dec 2016
    San Francisco, Ca, Us
    Developed self-service portal for use by internal customers to review supply chain performance for a major pharmaceutical distribution company.
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  • Coca-Cola Enterprises
    Sr. Tableau Consultant
    Coca-Cola Enterprises Dec 2015 - Mar 2016
    Uxbridge, West London, Gb
    Short term contract for development and distribution of operational and tactical dashboards. Primarily analyzing European countries addressing share of market, product mix, and distribution metrics with third party data layers to identify and mitigate risks to growth, sales, and product cannibalization.
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  • Everbank
    Avp, Business Intelligence Visualization Developer
    Everbank Apr 2013 - Jan 2016
    Jacksonville, Fl, Us
    Work with disparate systems to identify, gather, and shape large amounts of data into easily consumed visual narratives that are used by executives to make strategic, tactical, and operational decisions. Administration of Tableau data visualization platform. Created internal user groups for Tableau, as well as general analytics and visualization topics.
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  • Everbank
    Avp, Client Experience Process Manager
    Everbank Jun 2011 - Mar 2013
    Jacksonville, Fl, Us
    Development and management of "Voice of the Client" platform through multichannel analysis, identification, initiation, and management of continuous improvement programs and projects. Design and administration of interaction quality monitoring system and processes. Development and management of client experience outreach program.
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  • Everbank
    Senior Business Analyst
    Everbank Mar 2006 - Jun 2011
    Jacksonville, Fl, Us
    Coordinate with business users and IT to estimate, prioritize, analyze, design, test, and document systems applications and reporting, from requirements gathering to delivery and maintenance. Develop workforce management staff to meet established department metrics and focus on continuous improvement initiatives.
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  • Kforce Inc
    Tableau Developer
    Kforce Inc Sep 2014 - Dec 2014
    Tampa, Fl, Us
    Temporary contractor for KForce tasked with development of Tableau visualization style guides and Tableau dashboards for healthcare management clients.
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  • Convergys
    Senior Command Center Associate
    Convergys Jan 2002 - Mar 2006
    Workforce management and real-time call routing for multiple call centers globally. Capacity planning and volume forecasting for 50,000 agents in call centers globally. Expert user of Avaya CMS/CentreVu, Geotel PGs, TotalView WFM.
  • Convergys
    Help Desk Associate
    Convergys Jan 1997 - Dec 2002
    Desktop support for single user issues; point of contact for site and enterprise outages.

Leo Galvan Skills

Process Improvement Data Analysis Leadership Business Analysis Management Call Centers Training Business Intelligence Six Sigma Analysis Vendor Management Analytics Banking Visio Business Process Improvement Tableau Forecasting Customer Experience Mortgage Lending Access Sharepoint Financial Analysis Credit Microsoft Access Data Visualization Vba Sql Consulting Workforce Management Call Center Mortgage Banking Agile Methodologies Qlikview Development Quality Assurance User Interface Design Relational Data Modeling Capacity Planning Html Strategy

Leo Galvan Education Details

  • University Of Florida - Warrington College Of Business
    University Of Florida - Warrington College Of Business
    Management And Operations
  • University Of North Florida - College Of Business Administration
    University Of North Florida - College Of Business Administration
    Business Management
  • Florida State College At Jacksonville
    Florida State College At Jacksonville
    Electrical And Electronics Engineering
  • Fbhs!
    Fbhs!

Frequently Asked Questions about Leo Galvan

What company does Leo Galvan work for?

Leo Galvan works for Feeding Northeast Florida

What is Leo Galvan's role at the current company?

Leo Galvan's current role is Business Intelligence, Client Experience, Quality, oh my!.

What is Leo Galvan's email address?

Leo Galvan's email address is lw****@****ail.com

What is Leo Galvan's direct phone number?

Leo Galvan's direct phone number is +192593*****

What schools did Leo Galvan attend?

Leo Galvan attended University Of Florida - Warrington College Of Business, University Of North Florida - College Of Business Administration, Florida State College At Jacksonville, Fbhs!.

What are some of Leo Galvan's interests?

Leo Galvan has interest in Paintball, Children, Legos, Motorcycles, Programming Languages, Six Sigma Development, Call Center Technologies.

What skills is Leo Galvan known for?

Leo Galvan has skills like Process Improvement, Data Analysis, Leadership, Business Analysis, Management, Call Centers, Training, Business Intelligence, Six Sigma, Analysis, Vendor Management, Analytics.

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