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Leozaldy Bondad is listed as Support Specialist | Experienced Customer Service PRO with a Big Heart | Results at HeyTutor, a company with 118 employees, based in San Pablo, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Leozaldy Bondad.
Leozaldy Bondad previously worked as Support Specialist at Heytutor and Subject Matter Expert at Concentrix. Leozaldy Bondad holds Computer System Design & Programming, Computer/Information Technology Administration And Management from Aclc College.
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As a Support Specialist at Heytutor, I provide administrative and technical support to tutors and clients, ensuring smooth and efficient tutoring services. I use Zendesk to handle tickets and live chats. Talkdesk for phone calls. Manage scheduling, data entry, and payroll using Deputy Platform.I have over eight years of experience in customer service, sales, and technical support, working with various products, platforms, and procedures. I have a degree in Computer System Design and Programming from AMA College, which gives me a solid foundation in IT and software skills. I am a team player, a fast learner, and a hard worker, always open to new challenges and opportunities to grow. My goal is to build long-term relationships with clients and partners and to deliver quality work with a big heart.
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Los Angeles, California, United States
The duties include:✅ Scheduling✅ Data entry✅ Communicating with clients and tutors✅ Answering tickets✅ Live chats and Phone calls✅ Payroll Support (Timesheet approval)As a Support Specialist at Heytutor, I provide administrative and technical support to tutors and clients, ensuring smooth and efficient tutoring services. I use Zendesk to handle tickets and.
Philippines
✅ Strong communication and negotiation skills✅ Maintain broad knowledge of products, pricing, promotions, and procedures✅Ensure the performance of the team by making sure all agents comply with standard procedures during call handling.
Philippines
✅ Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures✅ Clarify customer requirements; probe for understanding, use tools, and resources to provide resolution to the customer appropriately✅ Use the script and probing techniques to determine customer needs and offer the most appropriate product or service to address.
Other employees you can reach at heytutor.com. View company contacts for 118 employees →
Uriel J Alberdin
Colleague at HeytutorUnited States, United States
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JP
Jennifer Portillo
Colleague at HeytutorUnited States, United States
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MM
Michael M. Barr
Colleague at HeytutorKingstree, South Carolina, United States, United States
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MB
Marian Brauer
Colleague at HeytutorAnaheim, California, United States, United States
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CO
Christina Orbase
Colleague at HeytutorVallejo, California, United States, United States
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JC
Jacqueline Campos
Colleague at HeytutorLong Beach, California, United States, United States
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YT
Yadira Torres
Colleague at HeytutorLos Angeles, California, United States, United States
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AK
Anthony Kasparian
Colleague at HeytutorGlendale, California, United States, United States
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CM
Christina Merchant
Colleague at HeytutorOrlando, Florida, United States, United States
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AE
Ashley Evangelista
Colleague at HeytutorLos Angeles, California, United States, United States
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Quick answers generated from the profile data available on this page.
Leozaldy Bondad works for HeyTutor.
Leozaldy Bondad is listed as Support Specialist | Experienced Customer Service PRO with a Big Heart | Results at HeyTutor.
Leozaldy Bondad is based in San Pablo, Calabarzon, Philippines while working with HeyTutor.
Leozaldy Bondad has worked for Heytutor, Concentrix, and Genpact.
Leozaldy Bondad's colleagues at HeyTutor include Uriel J Alberdin, Jennifer Portillo, Michael M. Barr, Marian Brauer, and Christina Orbase.
You can use AeroLeads to view verified contact signals for Leozaldy Bondad at HeyTutor, including work email, phone, and LinkedIn data when available.
Leozaldy Bondad holds Computer System Design & Programming, Computer/Information Technology Administration And Management from Aclc College.
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