Leo Zeltser Email & Phone Number

Greater Chicago Area

OEM and Vendor Relationship ManagementDevice Lifecycle ManagementPartner Program ManagementProduct ManagementSupply Chain ServicesStrategic Sourcing

Libertyville, Il

Reporting to the Sr. VP of Sales, managing the P&L of the MVNO & Operator sales channels, served as the senior-level point of contact internally and externally for the channel strategy and execution of all facets involved in meeting customer requirements and delivering superior customer satisfaction. Coached a team of sales account managers to maintain and grow the business as well as support them in their professional development at Brightstar by establishing an effective, professional relationship with customers within the MVNO and operator channel.Established and managed strategic relationships with OEM’s personnel responsible for sales channels to grow market share. Tailored efforts including costing/pricing, project management, SLA management, quarterly business reviews and new customer launches, as well as lead the sales and execution of these services to ensure exceptional customer satisfaction.

Libertyville

As a Sr. Sales Manager, I was tasked with uncovering unmet customer needs and lead the development of custom solution service offerings. Formed and led strategic direction for growth with existing customer base. Found new customers to meet revenue and gross profit targets for products and services offered by Brightstar. Including the management and construct of RFI/RFP responses, negotiation, and manage contract execution of selling a comprehensive suite of services. Managed internal account team across various enabling team functions inclusive of Sourcing/Planning, IT, Operations, Finance, Supply Chain, Customer Advocates, Customer Support and PMO.Regularly evaluated processes, pricing, weekly forecasting, and on-boarding to drive continuous improvement, document the new processes, and lead the deployment of enhanced processes.

Libertyville, Il

Established a newly formed MVNO team. Executed sales strategies and account plans to meet goals and key sales objectives by identifying, qualifying, persuading, managing execution and delivery of incremental Brightstar-provided products and service sales opportunities.Partnered with and developed long-term relationships with the customers, ensured their success, connected with key business executives and stakeholders. Focused on business development and growing Brightstar products, services, and solutions. Served as a liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Libertyville, Il

A performance driven, faced paced, competitive sales environment. It allowed me to demonstrate my high energy, tenacity, dedication, and desire. During my time in this role my ability to build a positive, productive, and effective working relationship with my Dealer-Agents grew the base in size and financials.A performance driven, faced paced, competitive sales environment. It allowed me to demonstrate my high energy, tenacity, dedication, and desire. During my time in this role my ability to build a positive, productive, and effective working relationship with my Dealer-Agents grew the base in size and financials. Serve as a Mid-Level point of contact internally and externally for the channel strategy and execution, by working with cross-functional Brightstar teams, including Strategic Sourcing, Demand Planning, Supply Chain, Warehouse Operations, Finance, and Accounting.

Greater Chicago Area

The role of Area Retail Sales Manager allowed me demonstrate my sense of urgency in driving initiates and a relentless pursuit to deliver. I managed and lead a group of retail stores to meet and exceed area sales objectives channel by generating the sales of wireless, home products, services and applications. Grew revenue, gross profit, brand awareness, and customer retention through my additional roles within the organization Small Business Program Trainer, Buy Back Program Administrator, AT&T Connected Communities Partnership Coordinator, Vendor Coordinator, Accessory Website Administrator, and Company Website Administrator

Greater Chicago Area

As a District Manager I advanced the core objectives including improvement of the customer experience, strengthening the brand and improve profitability. Oversaw the operation of multiple dealer owned retail stores in my area as well as group of 30 sub-dealer owned stores. Managed the inventory forecasts and reporting of sell through data for both platforms. Responsible for the on boarding and integration for the sub-dealer program. Created store culture and build an environment to ensure success through a hands on sales leadership model. Developed strategy and direction with stores to maximize customer experience, sales and profitability. Utilized assessment tools for successful execution of store functions.

Palatine, Il

As the Store Manager, my responsibilities included all operational and sales aspects, achieving an outstanding customer and employee experience. Executed all operational functions that included hiring, scheduling, training, marketing, loss prevention and team leadership assist.

Wheaton, Il

PrimeCo Personal Communications, later acquired by US CellularFollowed the daily, weekly, and monthly responsibilities of a retail location. Execute the processes and procedures that ensure that the operations of the store work as well as the sales force of the store. Recruit, develop, motivate and manage a high-performing team. Meet and exceed individual and team sales goals

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Management And Organizational Leadership

Activities and Societies: Alpha Sigma Lambda Honor Society, The National Society of Collegiate Scholars, Golden Key International Honour.