My background in sales, marketing, and technology gives me the ability to be a solid realtor with people skills. I have traveled the world and worked all over. I chose real estate as my profession because I love helping people find a home. I especially like working with First Time Home Buyers and hold First Time Home Buyer's Specialist .I attribute my success to my personal service. I listen attentively to my clients' needs and go the extra mile for them. As both a Buyer's agent and a Seller's agent, I give my complete attention. I sit with my clients and walk them through the process, make sure the loan process is solid, and I will go to every open house with you. At the time of signing, I will be there with my clients and explain the process and what to expect.Buyers can count on me to share my knowledge of the area and my insight about the schools, recreational opportunities, job opportunities, and neighborhoods. I hold a Mortgage Loan Originator license. Knowing the loan process assures other realtors that my clients are prepared and qualified to purchase their home.I work with overseas investors who have trusted me to purchase homes based on my knowledge, sales background, skills in negotiating, and the importance of real estate as an investment opportunity. My experience is both in commercial and residential real estate.I'm proud to have become a Top Producer my second year in the industry and look forward to continued success helping buyers and sellers in the San Francisco Bay Area. Please contact me by phone 510-590-1628, email LeoZhang081@gmail.com, and WeChat.

• Gathered requirements by conducting meetings and interviews with all the stakeholders.• Performed Gap Analysis of the As-Is and To-Be processes to identify and validate requirements.• Documented and delivered Business Requirement Document & Functional Specification Document to the project team.• Developed business process modeling diagram for project using Aris and Visio. • Participated in developing overall project plan and implementation schedule through consultations with project team, management, employees and external consultants.• Conducted JAR and JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication• Created Use Cases, Use Case Scenario and Use Case Diagrams using MS Visio/Lucidchart• Worked extensively with QA team in drafting test strategies, test plan, test cases through the entire testing process.• Verified test cases with the functional requirements in the Requirements Traceability Matrix (RTM) using Excel.• Created Requirements Traceability Matrix(RTM), Work Breakdown Structure Gantt Chart with Project Manager to keep track of the requirements and responsibilities in each phase• Performed Bug Tracking & Projected Management using JIRA.

A global technology that provides serialization and track and trace solutions. 18 of top 25 pharmaceutical companies used our serialization solution on their CFDA compliant projects. • Developed strategic plans for company expand business globally.• Collaborated with IT, Operational, Marketing departments to delivery Serialization solution to clients . • Planned and executed sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.• Established critical alliance and strategic partners network.

• Developed customized travel plans for international clients and performed travel cost analysis• Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget • Assisted more than 30 international students to apply high schools and colleges in United State

• Received an average 95% scores in customer experience survey conducted by AT&T.• Achieved top sales in AT&T Uverse product in the store and second top sales in the company.• Worked with teams to achieved record sales in AT&T Uverse product by increasing sales by 400%, achieved 230% of quota in Uverse product. • Maintained an average 90% scores in customer experience survey for the team