Lee Phillips

Lee Phillips Email and Phone Number

Business Solutions Manager - CRM Workflows at ServiceNow @ ServiceNow
Birmingham, GB
Lee Phillips's Location
Birmingham, England, United Kingdom, United Kingdom
Lee Phillips's Contact Details

Lee Phillips personal email

n/a

Lee Phillips phone numbers

About Lee Phillips

Lee is a Business Solutions Manager at ServiceNow, the leading digital workflow company that makes work better for people. He has over 25 years of experience in the customer care arena, spanning various roles and perspectives, from buyer to consultant to seller.He is passionate about delivering value to his end customers, leading large-scale sales opportunities, and aligning strategic leadership to enterprise goals. He has a unique understanding of the buying cycle, which builds customer empathy and trust and accelerates the sales process. He also forms strong partnerships with channel and ecosystem partners and develops business strategies that differentiate and create greater momentum. His mission is to deliver the best possible customer experience on behalf of his customers' customers.

Lee Phillips's Current Company Details
ServiceNow

Servicenow

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Business Solutions Manager - CRM Workflows at ServiceNow
Birmingham, GB
Website:
servicenow.com
Employees:
32886
Lee Phillips Work Experience Details
  • Servicenow
    Business Solutions Manager - Crm Workflows At Servicenow
    Servicenow
    Birmingham, Gb
    View
  • Servicenow
    Business Solutions Manager - Customer Workflows At Servicenow
    Servicenow Jan 2021 - Present
    At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity.
    View
  • Upstream Works Software
    Strategic Sales Leader Emear
    Upstream Works Software Apr 2018 - Jan 2021
    Birmingham, United Kingdom
    View
  • Egain Corporation
    Strategic Director Emea & Apj
    Egain Corporation Jan 2017 - Apr 2018
    Newbury, Berkshire, United Kingdom
    View
  • Cisco
    Enterpise Sales Leader-Contact Centre
    Cisco Feb 2015 - Jan 2017
    Uk & Ireland
    View
  • Bc Consulting
    Sales Director - Digital Channels
    Bc Consulting Dec 2013 - Jan 2015
    View
  • Datapoint
    Sales Consultant
    Datapoint May 2011 - Dec 2013
    View
  • Ge Money
    Change Leader-Contact Centre Strategy
    Ge Money Dec 2009 - May 2011
    Watford
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  • Homeserve
    Transformation Manager/Consultant (Interim)
    Homeserve 2008 - 2009
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  • Homeserve
    Head Of Contact Centre Technology
    Homeserve 2006 - 2008
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  • Homeserve
    Strategic Business Unit Manager
    Homeserve Dec 2003 - Jun 2006
    Various Uk Sites
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  • South Staffs Water
    Head Of Telecommunications
    South Staffs Water Oct 2001 - Dec 2003
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  • Charles Schwab
    Senior Telecoms Analyst
    Charles Schwab Feb 2000 - Oct 2001
    Various Uk Sites
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  • Mitel
    Telecoms Engineer - Implementation & Support
    Mitel Jan 1999 - Feb 2000
    London, United Kingdom
    View
  • Royal Navy
    Operator Mechanic (Weapon Engineering).
    Royal Navy Jan 1995 - Jan 1999
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Lee Phillips Skills

Stakeholder Management Change Management Contact Centers Business Transformation Strategy Crm Telecommunications Outsourcing Service Delivery Management Business Process Improvement Call Centers Customer Experience Call Center Project Delivery Avaya Team Management Workforce Management Cti Business Analysis It Strategy Ivr Professional Services Vendor Management Managed Services Telephony Solution Architecture Service Management Strategic Planning Unified Communications Saas Cloud Computing Leadership Bpo Program Management Team Leadership Enterprise Architecture Business Development Solution Selling Business Case Performance Management Operations Management Acd System Deployment Prince2 Customer Experience Management Cx Customer Insight Net Promoter Score Customer Experience Design

Lee Phillips Education Details

  • Parkwood Technology College
    Parkwood Technology College

Frequently Asked Questions about Lee Phillips

What company does Lee Phillips work for?

Lee Phillips works for Servicenow

What is Lee Phillips's role at the current company?

Lee Phillips's current role is Business Solutions Manager - CRM Workflows at ServiceNow.

What is Lee Phillips's email address?

Lee Phillips's email address is le****@****ail.com

What is Lee Phillips's direct phone number?

Lee Phillips's direct phone number is +140863*****

What schools did Lee Phillips attend?

Lee Phillips attended Parkwood Technology College.

What skills is Lee Phillips known for?

Lee Phillips has skills like Stakeholder Management, Change Management, Contact Centers, Business Transformation, Strategy, Crm, Telecommunications, Outsourcing, Service Delivery, Management, Business Process Improvement, Call Centers.

Who are Lee Phillips's colleagues?

Lee Phillips's colleagues are Kevin Krausnick, Cory Cox, Marisol Daniel, Nuri Çaglar, Dani Prowitt, Ramez Faltas, Paul M..

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