Lauren Raef Email & Phone Number

Wheeling, Illinois, United States

Deer Park, Illinois

• Prepare daily agenda, communicates goals and delegates tasks to Customer Service Associates
• Manages inventory integrity procedures with accurate execution of receiving, restocking, transfers and reporting inventory discrepancies
• Execute approved merchandising directives, window displays and signage needs as directed.
• Drive workshop sales within the store through development, in store presentations and events, organization and communication

• Laid off due to Covid19
• Tracked on job site employees schedule and followed up on hours worked
• Ordered and managed office inventory
• Created shipping labels for outgoing packages
• Tracked and filed incoming invoices and mailed outgoing business checks
• Responsible for scanning all paperwork to offsite employee

Palatine, Illinois

• Provide service to patrons by taking orders in the restaurant and over the phone and answering questions about menu items and ensure customers receive accurate orders.
• Respond to customer service complaints by acknowledge and resolving issues in a timely manner.
• Trained new employees.
• Process between 10 and 20 cash transactions per shift with accuracy.
• Write out and log business checks for vendors

Elk Grove Village, IL

• Processed catalog orders and credit card payments over the phone.
• Delivered excellent customer service by efficiently processing 60 orders per day.

Palatine, Illinois

• Provided front-desk customer service to patrons and managed cash transactions for 200+ people per day.
• Ensured all policies were followed.

Palatine, Illinois

• Took detailed notes in assigned classes submitted them to students in the Access and Disability Services Program.
• Tutored an average of 5 students/3X’s per week in geography and math.
• Promoted Access and Disability Services to >200 incoming Freshman by speaking at orientation and First Year Experience classes.

Rolling Meadows, Illinois

• Collected and distributed mail and performed clerical tasks such as matching back sheets and maintaining filing system for multiple clients within the Accounts Receivable and Accounts Payable Department.
• Added and scanned all checks received within the department.

Bachelor Of Arts - Ba, General Studies

Activities and Societies: McKinney Residence Hall Council Nominated President, McKinney Residence Hall Council Floor Representative.

Associate Of Arts (A.A.), General Studies

Activities and Societies: Access and Disability Services

High School Diploma

Activities and Societies: Yearbook Editor