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• Define, analyse and document functional advanced/complex system requirements using the appropriate methodology to ensure that system related incidents/issues are recorded for future use • Identify, recommend and initiate application enhancement requests to ensure that changing business needs are addressed • Configures new and changes to functionality to ensure optimal performance, capacity management and availability of the system • Identify, design and document tests to ensure that the intended changes are affected• Identify and provide training to relevant stakeholders to ensure they understand and can achieve optimal system utilization • Research and evaluate new software functionality to ensure that these meet the specific needs of IT and the business, and that the organization is kept abreast of latest technology • Coach and assist users with system related problems to minimize down times • Train and manage staff to ensure they have the skills required by the organization and are able to achieve their performance objectives • Perform- risk-analysis of risks that could threaten the modules and devise suitable strategies for dealing with these risks to ensure the business is not compromised • Define the Business processes affecting the modules and communicate the information to keep the user-community informed and to monitor compliance • Manages Oracle Service requests including SEV1 and resolve the issues quickly • Assist and support the end users with monthly reconciliations if required • Configure and changes to formulas and assist with technical requirements of the system

To gather business requirement, analyse and document functional specifications to ensure that system related incidents/issues are recorded for future usTo identify, recommend and initiate application enhancement requests to ensure that changing business needs are addressedTo configure functionality to ensure optimal performance, capacity management and availability of the systemTo identify and provide training to relevant stakeholders to ensure they understand and can achieve optimal system utilization To research and evaluate new software functionality to ensure that these meet the specific needs of IT and the business and that the organization is kept abreast technologyTo coach, mentor and provide of Trainee Functional Analyst, users with system related problems to minimize down timesTo Design test cases and perform testing on changes to ensure that the required standards and objectives are met.

Clients:Current - Contract to City of Ekurhuleni for HR eLeft ProjectRole: Oracle Junior ConsultantProject details: • EBS Payroll Implementation• Requirements gathering and documentaion• CRP Sessions• UAT Sessions and Documentaion• Create User Manuals• System Configuration MTN:Jan 2020 – Mar 2020 Role: WhatFix ConsultantMedscheme:Mar 2019 - April 2019 Role:Oracle HR and Payroll Health Check ConsultantTCTA:Feb 2019 – June 2019 Role: Oracle Payroll Consultant

City of Ekurhuleni eLeft Project