Leroi Jackson

Leroi Jackson Email and Phone Number

Customer service driven with the ability to propel the care for customers to a new level. My personal goal is to always exceed expectations. @ Schumacher Electric Corporation
mount prospect, illinois, united states
Leroi Jackson's Location
Garland, Texas, United States, United States
Leroi Jackson's Contact Details

Leroi Jackson personal email

n/a
About Leroi Jackson

I am a people-oriented customer service professional with over 25 years of management experience in a fast-paced call center environment. I have exceptional communication, problem-solving, and conflict resolution/de-escalation skills that has propelled me from entry level to management. I remain ahead of the game by constantly educating myself in areas that promote quality service. I take ownership and pride in what I do with a focus on company growth as well as personal.

Leroi Jackson's Current Company Details
Schumacher Electric Corporation

Schumacher Electric Corporation

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Customer service driven with the ability to propel the care for customers to a new level. My personal goal is to always exceed expectations.
mount prospect, illinois, united states
Website:
batterychargers.com
Employees:
139
Leroi Jackson Work Experience Details
  • Schumacher Electric Corporation
    Forklift Operator
    Schumacher Electric Corporation Jan 2016 - Present
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  • Teleperformance
    Customer Service Supervisor
    Teleperformance Sep 2013 - Nov 2014
    United States
    • Check the performance of customer service reps through remote observations and side by sides. • Conducted coaching and counseling session with customer service reps to enhance skills through practical application.• Maintained attendance records.
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  • Southwestern Bell Telephone Co
    Manager Directory White Pages
    Southwestern Bell Telephone Co Jan 2000 - May 2005
    United States
    • Supervised employees engaged in customer service, sales, payment receipts, and updating of customer profiles. • Planned and assigned work schedules, assessed employee work performance, scheduled training, kept record of employee attendance. • Researched and rewrote the Standard Operating Procedures for Directory Assistance Operators. • Worked to develop an operating practice called the Team Concept which involved all departmental teams in revolving training as self-managers.
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  • Southwestern Bell Telephone Company, Inc.
    Data Error Analyst
    Southwestern Bell Telephone Company, Inc. Apr 1982 - Jan 2000
    United States
    Identify problematic areas and conduct research to determine the best course of action to correct the data.Edit and correct data entries within database insuring reliable data.Analyze reports of data duplicates or other errors to provide ongoing appropriate interdepartmental communication concerning monthly data reports
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Leroi Jackson Skills

Call Centers Customer Satisfaction Customer Service Management Sales

Leroi Jackson Education Details

Frequently Asked Questions about Leroi Jackson

What company does Leroi Jackson work for?

Leroi Jackson works for Schumacher Electric Corporation

What is Leroi Jackson's role at the current company?

Leroi Jackson's current role is Customer service driven with the ability to propel the care for customers to a new level. My personal goal is to always exceed expectations..

What is Leroi Jackson's email address?

Leroi Jackson's email address is le****@****ers.com

What schools did Leroi Jackson attend?

Leroi Jackson attended Shalom Bible College, University Of Phoenix, Dallas Baptist University, Cedar Valley Community College.

What skills is Leroi Jackson known for?

Leroi Jackson has skills like Call Centers, Customer Satisfaction, Customer Service, Management, Sales.

Who are Leroi Jackson's colleagues?

Leroi Jackson's colleagues are Carolyn Matthews, David Blas, Jimmy Y., Raul Ariceaga, Ralph Mann, Autumn Daughetee, Dante Wilridge.

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