Claudia Yang Email and Phone Number

Digital transformation, data insights and artificial intelligence projects planning and implementation;Project management: ensure project progress and quality control; project delivery and acceptance; risk management; cross-functional collaboration.Work closely with clients and effectively manage project stakeholders.Maintain customer relationship; business development.

Data analysis on strategies, financial report analysis and weekly report to CFO;Cash management;Business development

• Extracted and analyzed excel reports of daily production; proposed recommendations on production improvement• Communicated with banks (first mortgagee) and insurance companies to assure clients’ mortgage plans up to $520 million• Prepared and assured transaction details required by various insurance bureaus, publishing houses, regulatory authorities, internal auditors and management• Solved complex problems on refinancing (extended coverage, no-cap rebuild endorsement, replacement cost estimators, mortgage laws in different states) up to $450 million; Decided if policies need adjustments

• Kept track of how public agencies invest on various projects and analyzed data on how they use their IT budgets• Built models to develop and analyzed the trend of technology spending of public agencies in the past ten years; propose recommendations of business strategies based on end-user needs• Visited agencies and analyze detailed accounting transactions to target products more precisely

- Identify current securities issues- Help answer clients' questions and concerns- Propose recommendations of company development plans- Participated in improving the partner feedback service, to ensure more effective, timely and comprehensive feedback from partners and clients