• Reduced emergency service call durations by 31% by implementing an asset management database.• Improved system design time by 23% by automating design calculations, and standardizing templates.• Efficiently debug and diagnose software, electrical, and fluid power faults in complex automation equipment.• Strong communication skills developed working with customers to fully understand their business needs and define the scope of projects to maximize business value.• Strong ability to solve difficult problems through collaboration with interdisciplinary teams.

• Performed calibration and quality control on muscle physiology research instruments.

• Updated technical documentation for a medical research equipment experiment control application.• Interviewed key beta testers to prioritize new feature development.• Collaborated with the product manager to develop user stories for new features.• Performed automated testing to optimize disk usage for a real time machine vision application.