• Conduct audits of interview scheduling and screening activities• Create and run reports to validate accuracy of data• Contribute to process improvement • Collaborate in the completion of assigned Ad Hoc projects• Ensure Compliance with Recruitment Process and System Administration• Provide Management with Weekly Audit Reports for review• Meet with production teams to review findings and resolve rebuttals

• Performed in depth review and analysis within QC Audits for compliance• Identified and interpreted failed loan document messages• Validated errors and fails on loan documents• Submitted findings to clients for further review• Recorded and documented data accurately• Followed investor client requirements for all audits• Communicated audit results within internal departments

• Conducted weekly audits of all Foreclosure New Case Entry/Post Close processes completed by Carrollton and Panama teams..• Prepared daily logs & assign workloads to staff.• Assisted with processing foreclosure referral processes for all Judicial/Non Judicial files.• Resolved attorney re-demand letter requests launched in LPS system.• Retrieved and processed judgment figures, payment histories, and bonds .• Reviewed/QC'd title reports for accuracy and… Show more • Conducted weekly audits of all Foreclosure New Case Entry/Post Close processes completed by Carrollton and Panama teams..• Prepared daily logs & assign workloads to staff.• Assisted with processing foreclosure referral processes for all Judicial/Non Judicial files.• Resolved attorney re-demand letter requests launched in LPS system.• Retrieved and processed judgment figures, payment histories, and bonds .• Reviewed/QC'd title reports for accuracy and deficiencies.• Scheduled Foreclosure Auction Sale dates for each assigned City/County. Show less

• Processed 16-45 USDA/FHA/FHLMC/FNMA loan modification/deed in lieu/short sale requests daily.• Ordered Broker Price Opinions, Automated values, Appraisals and Title reports.• Ran Credit, SCRA, HUD and Neighborhood Watch reports.• Requested escrow projections.• Analyzed borrower's income documentation to determine accurate gross and net figures.• Educated borrowers, realtors, attorneys, and loan counselors about the loss mitigation process.• Ensured all investor and… Show more • Processed 16-45 USDA/FHA/FHLMC/FNMA loan modification/deed in lieu/short sale requests daily.• Ordered Broker Price Opinions, Automated values, Appraisals and Title reports.• Ran Credit, SCRA, HUD and Neighborhood Watch reports.• Requested escrow projections.• Analyzed borrower's income documentation to determine accurate gross and net figures.• Educated borrowers, realtors, attorneys, and loan counselors about the loss mitigation process.• Ensured all investor and client requirements have been met.• Performed on the job training for all new hires.• Assisted closing department with removing late charges, requesting buyout figures and reviewing final modification documents for completion. Show less