Toby O'Donnell Email & Phone Number

Raymond, Illinois, United States

Create advertising campaigns across multiple streams, including most major social media platforms, video hosting sites, email marketing, print marketing, and direct mail. Coordinating with multiple outlets to release synchronized events or campaigns.Working with network of dealers to plan, produce, and release marketing campaigns of their own. This includes a monthly newsletter, creating video and images for social media, creating flyers and handouts, creating and organizing event marketing as well.

United States

My production company covers many projects, such as the Country Funk cooking show, Sk8r Tot Skateboards shop, my various graphic design products at TeePublic and Redbubble, as well as my fine art.

· Created and managed computer-generated image design projects to minimize cost and meet production deadlines.· Leveraged Photoshop expertise to retouch and manipulate images as needed to support project time lines.· Developed fresh designs with esthetic appeal using Photoshop and InDesign.· Enhanced results by developing advanced creative abilities and integrating new design techniques.· Protected work and customer interests by maintaining archive of images, photographs and work products.

• Initialized use of project management software to streamline processes and upgrade communication throughout the teams as well as game design document maintenance.• Organized multiple teams and deadlines as well as the acquisition of new talent and software in order to meet our development goals. • Game design and level design at the concept level, then revisited and revised in-engine to achieve the original intent or to build upon the other level designer's work.• Art direction and feedback as well as primary graphic designer for all logos and marketing tools.• Shipped 3 mobile titles to date and have our first pc title in production now.

· Photographed new products, clipped images, and cataloged final versions for future graphics assets.· Created and managed computer-generated image design projects to minimize cost and meet production deadlines.· Leveraged Photoshop expertise to retouch and manipulate images as needed to support project time lines.· Managed multiple projects by creating innovative and unique graphic designs.* Supported company branding efforts with logos, stationery and cohesive social media imagery and graphics

Greenville, Illinois, United States

Maintain and repair older website, new website design, including UI/UX and SEO management, enhanced overall web engagement, including social media management, sales conference videos, animations, other graphic design and art as needed.

Greenville, Illinois

· Demonstrated quality and service standards consistently when responding to requests.· Instilled calm in customers by managing escalations and transfers with utmost professionalism.· Improved job knowledge through continuous training and expert use of available knowledge bases.· Updated multiple databases with new call information and details of interactions for future reference.· Assisted customers with troubleshooting and resolving various technical issues related to orders and deliveries.· Resolved customer grievances consistently, collaborating with team members to achieve creative solutions.Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

Springfield, Illinois

Team Lead, Electronics/ Entertainment/ Toys• Increased productivity and location accuracy scores by helping to develop an “end to end” team that handled inventory, ordering, and auditing for grocery.• Increased Starbucks customer service and satisfaction resulting in an immediate 16% sales comp for that year and 5% annual sales comp and 3% profit increase for the following year.• Oversaw part of the store remodel and coordinate with contractors resulting in finishing the overnight construction portion ahead of schedule without increasing payroll.• Instituted new routines in electronics and entertainment to ensure necessary inventory was available to meet customer needs.• Led a team of ten people, involved in hiring and employee performance management processes.

Hertford, Nc

• Met with Clients and designed residential landscaping projects including assigning assets, deadlines, and performing a postmortem.• Designed and installed a wide variety of landscape and hardscape work on multimillion dollar properties for both B2B and B2C projects.• Maintained a state certification in horticulture, something that no one else in the business had at the time.• Designed and launched company logo, brand, and website.

Chesapeake, Virginia

• Oversaw and tracked progress on up to five teams performing landscape installation, erosion management, grading, hardscape installation. • Management for projects large and small, including assigning assets, deadlines, and performing a postmortem.• Designed and installed a wide variety of landscape and hardscape work on multimillion dollar properties for both B2B and B2C projects.• Acquired and maintained a state certification in horticulture for 6 years, something that no one else in the business had at the time.• Communicated and partnered with high end clients and contractors during installation of their large scale projects.• As team trainer I not only taught design principles and installation methods, I was also involved with teaching English as a Second Language once a month to our seasonal worker staff.