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Leroy R. Smith Email & Phone Number

Help Desk Specialist Support with Global Enterprise Services, LLC at Global Enterprise Services, LLC (GES)
Location: United States, United States, United States 12 work roles 3 schools
1 work email found @leidos.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email l****@leidos.com
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Role
Help Desk Specialist Support with Global Enterprise Services, LLC
Location
United States, United States, United States

Who is Leroy R. Smith? Overview

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Quick answer

Leroy R. Smith is listed as Help Desk Specialist Support with Global Enterprise Services, LLC at Global Enterprise Services, LLC (GES), based in United States, United States, United States. AeroLeads shows a work email signal at leidos.com and a matched LinkedIn profile for Leroy R. Smith.

Leroy R. Smith previously worked as Help Desk Specialist at Global Enterprise Services, Llc (Ges) and TIER 2 Customer Support Tech at 22Nd Century Technologies Inc.. Leroy R. Smith holds Master Of Arts (M.A.), Media Communications from Governors State University.

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Email format at Global Enterprise Services, LLC (GES)

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{first_initial}{last}@leidos.com
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AeroLeads found 1 current-domain work email signal for Leroy R. Smith. Compare company email patterns before reaching out.

Profile bio

About Leroy R. Smith

"IT Help Desk Specialist with teaching experience"8+ years specializing in Addressing user tickets regarding hardware, software and networking, Walking customers through installing applications and computer peripherals, Guide users with simple, step-by-step instructions, Conduct remote troubleshooting, Test alternative pathways until you resolve an issue, Direct unresolved issues to the next level of support personnelSeeking new opportunity for Full-time Employment. Ideal candidate for relocation.

Listed skills include Microsoft Office, Networking, Customer Service, Html, and 46 others.

Current workplace

Leroy R. Smith's current company

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Global Enterprise Services, LLC (GES)
Global Enterprise Services, Llc (Ges)
Help Desk Specialist Support with Global Enterprise Services, LLC
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12 roles

Leroy R. Smith work experience

A career timeline built from the work history available for this profile.

Help Desk Specialist

Current

Swansea, Illinois, US

Create/ Maintain computer tickets for all Help Desk calls, using the Global Service Center (GSC) Desk ServiceNOW software. Forward tickets in accordance with NMRTC Functional Database (available on ITD SharePoint site) established Tier 1 Standard Operation Procedures (SOPs). D eactivate user accounts, clear employee record(s) from organization unit in.

Apr 2024 - Present

Tier 2 Customer Support Tech

Mclean, Virginia, US

Provide level 2 technical support and incident management service desk functionsAssist installation and maintenance of PC hardware/software, network equipment, telephones, video cameras, printers, and cabling

Oct 2020 - Mar 2024

Systems Administrator Ii

Reston, Virginia, US

Communicating issues and outages following established informationtechnology policies/procedures.Training customers/users in use of computer systems and applications.Preparing documentation on hardware, software, networks, solutions orworkarounds.Analyzing data to troubleshoot computer hardware, software, and networkproblems.Troubleshooting hardware and.

Feb 2019 - Oct 2020

Computer Systems Specialist

Herndon, Virginia, US

performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status. Answer simple technical or functional questions and perform minor troubleshooting regarding use and identification of personal computer hardware and.

May 2018 - Feb 2019

It/Inventory Specialist

Chicago, Illinois, US

Assist installation and maintenance of PC hardware/software, network equipment, telephones, video cameras, printers, and cabling.Prepare and test IT equipment and write equipment status on labels and reports.Maintain accurate detailed inventory of agency assets including vehicles, machinery, and IT equipment. Accurately update inventory data.Record serial.

Aug 2016 - Apr 2018

Tech I, Tech Support

Philadelphia, PA, US

Responsible for working closely with higher-level Technicians to understand root cause for provisioning and repair-related tickets; communicates and/or implements process requirements to reduce overall trouble rates. Uses multiple software systems and applications to ensure customer service orders and repair tickets are completed accurately and.

Sep 2014 - Sep 2015

Information Technology Coordinator

Chicago, IL, US

Reinforce instruction to students as directed by the teacherby assisting students with selecting appropriate educational software, operating a computer,and printing out work. Assist teachers in finding programs to support their student(s)need(s); check programs, review and learn new programs (including special curriculumreferenced materials). Prepare and.

Nov 2012 - Sep 2014

Logistics Specialist

Schaumburg, Illinois, US

  • Handled logs and processed all incoming and outgoing mail.
  • Operated postage machine and other mailroom office machines.
Jul 2011 - Nov 2012

Substitute Teacher

Chicago, IL, US

  • Provide curriculum tutoring and guidance to students having academic difficulties.
  • Hands-on experience with small and large classes and within various age groups, educational and grade level.
Sep 2010 - Jul 2011

Vocational Teacher

Chicago, IL, US

Graphic Communications Instructor:Develop strategies to teach the course content including instructional objectives, assignments, textbooks, weight of grades and delivery methods. Establish positive classroom relationships with students by being actively engaged in the classroom and lab and modeling exceptional verbal and written communication.Ensure that.

Oct 2006 - Jun 2010

Help Desk Support

University Park, Illinois, US

Maintained trouble-ticket system to record and track user calls and e-mails, significantly enhancing on-time delivery performance.Proven ability to interact effectively with clients and staff at all levels.Promoted customer satisfaction through clear, concise communication.

Sep 2004 - Aug 2007

Call Center Tech Support

Inverness, Illinois, US

newly formed Help Desk function to provide assistance to computer users via telephone and e-mail.Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions.Provided desktop support for specialized hardware and software systems used in various small companies.

Jan 2006 - Jan 2007
3 education records

Leroy R. Smith education

Master Of Arts (M.A.), Media Communications

Governors State University

Bachelor Of Arts (B.A.), Interactive Multimedia

Columbia College Chicago

Master Of Arts - Ma, Leadership In Public Service

University Of Wisconsin-Parkside
FAQ

Frequently asked questions about Leroy R. Smith

Quick answers generated from the profile data available on this page.

What company does Leroy R. Smith work for?

Leroy R. Smith works for Global Enterprise Services, LLC (GES).

What is Leroy R. Smith's role at Global Enterprise Services, LLC (GES)?

Leroy R. Smith is listed as Help Desk Specialist Support with Global Enterprise Services, LLC at Global Enterprise Services, LLC (GES).

What is Leroy R. Smith's email address?

AeroLeads has found 1 work email signal at @leidos.com for Leroy R. Smith at Global Enterprise Services, LLC (GES).

Where is Leroy R. Smith based?

Leroy R. Smith is based in United States, United States, United States while working with Global Enterprise Services, LLC (GES).

What companies has Leroy R. Smith worked for?

Leroy R. Smith has worked for Global Enterprise Services, Llc (Ges), 22Nd Century Technologies Inc., Leidos, Mantech, and Pilsen Wellness Center, Inc..

How can I contact Leroy R. Smith?

You can use AeroLeads to view verified contact signals for Leroy R. Smith at Global Enterprise Services, LLC (GES), including work email, phone, and LinkedIn data when available.

What schools did Leroy R. Smith attend?

Leroy R. Smith holds Master Of Arts (M.A.), Media Communications from Governors State University.

What skills is Leroy R. Smith known for?

Leroy R. Smith is listed with skills including Microsoft Office, Networking, Customer Service, Html, Adobe Creative Suite, Web Design, Social Networking, and Quarkxpress.

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