General Manager
CurrentWork as a team with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. My ultimate goal is to improve the structure and efficiency and of our client's IT systems.Involved in a variety of key activities such as: - Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.- Seek ways to apply information technology to business processes.- Research and provide information on technical trends and advise on options, risks, costs vs. benefits, impact on other business processes and system priorities.- Analyze IT requirements and give independent and objective advice on the best use for there requirements.- Maintain maximum uptime for end users by coordinating staff and tracking service requests and repairs, troubleshooting and maintaining file servers, user devices and communication links.- Authorize and oversee the deployment, monitoring, maintenance, development and support of all hardware and software based on departmental needs.- Develop and review budgets for IT related expenditures and ensure they comply with stated goals, guidelines and objectives. - Training end-users in new systems installed.- Data Servers Backups and Restore (project implementations).- Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.- Compliance with corporate policies and procedures necessary to ensure the integrity of the systems and data.