Les Barton Email & Phone Number

Entrepreneurial local (GA) position with a growing Gas and Electric Provider of energy for commercial and consumer accounts. Recruit other energy consultants into the businessTrain all new business owners through one on one meetingsManage growing team daily

Diagnosed and resolved application, software and connectivity problems requiring on-site support from Technical Operations.Loaded drivers in multi data stream environments to connect LAN printers as well as related software enablers (i.e. Solimar). Supported sales team by providing technical information to both sales team and customers using Canon, Xerox and Ricoh printers.Analyzed and documented customer requirements and developed solutions to meet the customer's business and technical requirements. Wrote and presented the technical portions of proposals including customer support recommendations.

and interoperability of the solution and its direct relationship to the customer's business objectives.Developed implementation plan, working with IKON, customer and third-party resources.Monitored customer satisfaction and managed resolution of any issues, which included major accounts.Maintained on-going customer relationships at appropriate levels to ensure customer loyalty and secure additional business.Support for all high volume production environments including Mail Room support.Assisted development by coding command data files for print center production using PCL and other codes.

Analyzed, designed and implemented a workflow process for each customer using PDL/FDL.Created PCL coded data streams for printing purposes.Supported sales team by providing technical information to both sales team and customers. Provided technical support for sales presentations and customized demonstrations.Promoted customer satisfaction by resolving problems with applications.Managed a large territory that includes major accounts.Acted as Project Manager for the implementation team.Delivered billable services as documented in the implementation plan.Created all the setup code for each printer for optimal printing capabilities. PROFESSIONAL TRAINING & 3rd PARTY SOFTWARE ENABLERS: TRAINING SOFTWARE SPIN Selling Elixir Xerox PDL/FDL Solimar Xerox Production Classes Adobe Suite IKON Software Classes Microsoft Office Suite Visio Red Titan Quite Imposing Plus