Les Dow Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Initiate individual and corporate objectives through the efforts of others by creating an environment of transparency, inclusion, cohesion and accountability.Manage Time, Attendance, and PayrollCoach, Train, and hold employees accountable to sales targets through the dual lenses of Guidance and Modeling in the fieldCreate a daily rhythm of business conducive to success to deliver on KPI'sAlign with upper management through quarterly meetings and create business plans for my teamEmpower employees personal and career growth through bi-weekly recaps and track their success through quarterly and yearly reviews and rewards conversationsBuild strong customer relationships and alleviate escalations to retain customersCreate and foster partner relations to strengthen our position as the first choice for our customers through our collaboration abilitiesConstantly upskill in the technology industry, looking for new ways to be first in innovation and creativity to provide solutions for our customers

Cobbs Creek

Drive growth through effective pipeline management to help meet monthly center goals.Develop newly trained teammates into seasoned field executives.Create and nurture working partnerships with field accounts, insurance agents, brokers and companies to drive center success.Schedule and effectively market and execute in center and out of center events with field account partners and insurance companies to drive growth.Manage CRM across multiple platforms.

Media, Pennsylvania, United States

Recruit and interview potential sales representatives.Train new sales reps and identify potential advancement opportunities for new reps.Drive overall team success while delivering one on one training and development to meet daily, weekly and monthly quotas.

Ivyland, Pa

Secure territory and effectively manage prospects and pipeline via CRM.Identify opportunities with prospects in person or telephone and set appointments via CRM.Identify customer needs and position products using value propositions to meet and surpass quotas. Meet weekly with leadership to review progress and assess areas for potential growth.

Jenkintown, Pennsylvania

Lead a team of sales reps for Verizon FiOS while maintaining personals goals and quotas. Lead daily team building meetings to maintain morale and sharpen skills. Provide meticulous one on one training in both the office and the field. Interview potential sales reps and provide insight to other managers.

Philadelphia, Pa

•Respond to inquiries and act on data gathered per established procedures.•Maintain knowledge of program benefits; explain program details and benefits to participants.•Add and modify data related to members, providers, and dialysis centers through various methods including Internet research and communication with facilities and providers.•Reconcile payment data to maintain accuracy.•Recognize potential process improvement ideas and suggest ways to improve procedures.•Follow-up on claims issues, fulfillment issues, member benefits, and other questions. •Coordinate patient services and appointments across DaVita locations.•Prepare, create, input, and maintain enrollment data.•Assist VillageHealth nurses to complete accurate enrollment applications.

•Receive inbound calls from patients, family members or discharge planners from hospitals trying to schedule travel for dialysis patients or obtain treatment for new patients. Document plans via activities into online database. Send emails to requested facilities where patients would like to travel.•Place outbound calls to dialysis facilities and hospitals to schedule treatments for patients.•Place outbound international calls for patients traveling to or from abroad.•Monitor online database for errors from other teammates and fix errors for reporting.•Monitor incoming faxes containing medical records. Upload faxes into online database and create a travel or new patient request in compliance with HIPPA.•Send encrypted medical records via efax and email.•Use array of Microsoft Office Applications to complete everyday activities including Microsoft Outlook, Word, Communicator, and Excel.