Les Kovach Email & Phone Number

New York, New York, United States

New York, United States

Led communications for enterprise initiatives and global leaders at one of world’s largest IT services and consulting companies, with $20 billion in annual revenue. Provided strategic communications advice to the CTO/EVP of Strategy & Technology and senior technology leaders, including the CIO and CSO, to drive executive visibility, employee engagement, and organizational change.• Designed and implemented multichannel employee recognition and engagement campaigns, resulting in a 3% increase in team engagement and a boost of more than 30 points in Net Promoter Score within the first year.• Developed a global return-to-office communications strategy and leadership messages to provide the best experience for 350,000+ employees. Coordinated cross-functional leadership alignment and created and executed executive communications, manager toolkits, and multichannel employee awareness campaigns.• Highlighted culture of diversity, equity, and inclusion by amplifying DEI programs, executive messages of sponsorship and support, and diverse employee voices. Helped establish employee-led DEI council.• Strengthened companywide cybersecurity education, compliance, and employee fraud awareness and reporting in partnership with Corporate Security.• Minimized business disruptions by improving effectiveness and timeliness of global IT alerts. Developed clear notifications, established enterprise workflows and processes, and managed stakeholder expectations.• Promoted corporate strategy shift and employee value proposition and established trust in Cognizant’s new global leaders with executive communications strategies and campaigns.• Received American Business Awards/Stevie honors for communications campaign in support of company’s COVID-19 assistance program in India.• Supported internal CEO communications for quarterly earnings reports.• Delivered executive communications training to more than 20 senior technology leaders.

New York, United States

Directed audience engagement and multichannel digital content strategies for a 30,000-member online community hosted by a leading capital markets research and consulting firm. Planned and edited all content, including e-newsletter. • Increased community membership by 50 percent and doubled website traffic to 1 million pageviews annually.• Cut site operating costs with new backend vendor. Managed offshore team, redesign, rebuild, and relaunch.• Helped lead transition to paid subscription model.• Created targeted lead-gen and content marketing campaigns to fulfill client engagements.• Managed social media channels.

New York, United States

Supervised content strategies, user experience, and editorial operations for Financial Services unit of a global marketing and communications services firm.• Produced print and digital content for ~500,000 unique subscribers and visitors.• Drove transition to online and mobile content delivery and digital audience engagement. • Managed staff and operations, including schedules and strategic partnerships, for four industry leading brands.• Served as business analyst on technology development projects, including launch of mobile app.

Supervised content creation, launch, and operations for national lifestyle/entertainment magazine. Managed development and launch of internet search engine and web portal.• Established brand positioning, content strategies, and editorial voice/user experience.• Planned and developed content, including design and advertising requirements.• Managed staff and production, including vendors, schedules and budgets.• Coordinated technical development and QA testing with IT team.