Les Stevens Email & Phone Number

Boston, Ma, Us

Lexington, Massachusetts, United States

iBASIS is a leading IT services and solutions provider of voice, mobile data, IoT, security and A2P messaging to all major domestic and international telecom carriers, with over $1.0B in annual revenues and 300+ global employees in 2024• Reporting to the COO and VP of IS/IT, responsible for governance and financial control of PMO IT, Network Engineering, Operations, Product Development and Business Process Improvement projects and strategic programs• Oversee spend of $7.0M in CapEX budget and its allocation to IT/IS, NetOps, Product, Customer and IoT projects• Act the Finance Business Partner to all Business Units supporting development of business cases and project plans• Serve as the lead program manager for strategic, enterprise, cost optimization and service improvement programs• Work cross-functionally on strategic programs, innovating solutions to problems and implementing them• Ensure all project cost data is tracked accurately in Planview PPM Pro project management application and visualizer• Produce monthly financial reporting and analysis package and review performance with executive leadership• Analyze actual project cost data and engage with key stakeholders to produce and update forecasts and timelines• Drive operational excellence initiatives by innovating new business processes and executing their implementation• Ensure harmonization and execution of CapEX project portfolio and alignment with rhythm of business (ROB)• Lead annual project and program budget and planning cycles with Business Unit heads, stakeholders and executives• Build positive, collaborative relationships with project teams, Business Unit heads, stakeholders, clients and vendors• Manage PMO office staff of one Sr. Project Manager, prioritizing workload, assigning projects, providing training and development opportunities, administering performance reviews and meeting frequently to encourage feedback and exchange of ideas

Lexington, Massachusetts, United States

• Responsible for managing the day-to-day business operations supporting iBASIS’ over 200+ direct to consumer Retail Prepaid calling card products and online international calling services with over $100.0M in annual revenue • Produced monthly financial reporting and data analysis package for Retail Prepaid Business Unit• Performed analysis of customer usage, market data, card activation and costs to support and drive decision making• Partnered with cross-functional teams to implement security, compliance and performance improvements to customer e-commerce payment platforms (CyberSource/VISA, PayPal) and customer-facing UIs in customer portal• Managed several key customer accounts to ensure excellence in service delivery, growth in revenue and margin• Responsible for negotiating calling card production, creative, marketing, website development and customer support vendor contracts, ensuring pricing, terms and deliverables aligned with budget and new product GTM plans• Led implementation cadence of key customer driven IT projects to develop new features and products • Managed a remote Customer Service Team and led programs implementing various business and operational process improvements to augment the customer experience/CX, service delivery levels and performance to KPIs

Burlington, Massachusetts, United States

• Responsible for managing General Ledger accuracy in accordance with US GAAP for the USA and six foreign entities• Managed monthly, quarterly and annual financial closing cycle, including supervising execution of closing checklist and delivering daily reporting requirements to CFO and senior leadership• Researched non-standard/non-recurring journal entries for appropriate accounting treatment and evidence• Produced monthly consolidated financial reporting package, with in-depth analyses of OpEX and CapEX details• Worked cross-functionally with Sales, Marketing, Product, Procurement, Network Engineering and IS/IT teams to produce rolling forecasts with solid actual data for revenue, margin, fixed costs and OpEX• Developed automated reporting in BI/Business Objects and ERP system to streamline monthly reporting processes• Managed auditor relationship and ensured Finance and Accounting teams responded to all audit-related requests• Implemented auditor recommendations to strengthen internal controls, systems security, and improvements to business processes• Assisted with the preparation of briefing materials to CFO and CEO for investor and BOD calls• Contributed to the preparation of SEC Forms 10-Q’s and 10-K’s, including data analysis, producing commentary and relevant tables, proofreading documents for errors in prose and double-checking all calculations before publication• Managed Accounting staff of five including Senior Accountant, Fixed Asset Accountant, Payroll Administrator, Financial Analyst and COS Analyst

Maynard, Massachusetts, United States

SalesDriver.com was a Private Equity financed start-up, developing innovative software for the management of incentive campaigns and rewards fulfillment, through the use of its customizable, turn-key platform and dashboards• Responsible for managing General Ledger accuracy in accordance with US GAAP for the USA and Canadian entities• Managed monthly and annual financial closing cycles and processes• Produced monthly consolidated financial reporting package, with in-depth analyses of OpEX and CapEX details• Managed Accounts Receivables, Accounts Payable, T&E Reimbursements and produced related analyses• Calculated salesforce commissions based on relevant data and tracked salesperson performance vs. quota• Managed auditor relationship and was solely responsible for responding to all audit-related requests• Implemented auditor recommendations to strengthen internal controls, systems security, and improvements to business processes

Hudson, Nh

Matrix/ThermoFisher Scientific was a developer, manufacturer and reseller of laboratory equipment and consumables used in clinical, biotech, pharmaceutical, diagnostic and environmental testing and research settings• Responsible for managing General Ledger accuracy in accordance with US GAAP for the USA entity• Managed monthly and annual financial closing cycles and processes• Produced monthly financial reporting package and related analyses• Managed intercompany Accounts Receivables and produced related reconciliations• Managed intercompany Accounts Payable and produced related reconciliations• Processed all employee T&E expense reports and coordinated payment reimbursement to employees with Payroll• Calculated global salesforce commissions and tracked salesperson performance vs. quota• Prepared state sales/use tax returns for ten states and ensured ERP system accurately calculated and applied sales/use taxes for jurisdictions with nexus for non-exempt customers• Performed quarterly and annual physical inventory counts of raw materials, goods in production and finished goods, ensuring cost alignment with BOM and utilizing FIFO methodology for overall valuation• Oversaw audit relationship and ensured all audit-related requests were promptly responded to by Accounting team• Managed Accounting staff of four including Jr. Financial Analyst, Senior Accountant, Accounts Receivable/Billing Accountant and Account Payable Administrator

Mba, Finance, Operations And Project Leadership

Bs, Accounting