Les Williams Email and Phone Number
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Hi, Welcome to my LinkedIn Profile! As an IT Support Administrator, I offer an unwavering history of success performing diverse tech-related functions, including IT infrastructure installation, repairing, and upgrading. I am a technically-minded individual with proven expertise in failure diagnostics, repairing malfunctions, and navigating emerging technologies to boost performance. Throughout my career I have been recognised as a Tech-savvy expert and technical mentor, skilled in advising technical/non-technical audiences to create memorable customer experiences, ensure customer success, and support value proposition. Thank you for your time and consideration, connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus!
The Prince'S Trust
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Workplace Support EngineerThe Prince'S Trust Jan 2023 - PresentLondon
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Business Operations ManagerTechut - It Support Services Nov 2020 - Mar 2022County Cork, IrelandI established a successful business in Ireland providing technical support for several electronics products and PC/Laptop/Tablet repair services.In my most recent role, I was engaged with overseeing business operations and assisting a diverse client population with resolving their gadgets' technical malfunctions. I performed system diagnostics and replace damaged components of tablets and Apple phones. Communicated with clients to advise on PC specifications.It is worth mentioning that I achieved client satisfaction by ensuring an optimised client experience with providing router upgrades, Wi-Fi systems installation, and network configuration services.
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Application ManagerDb Systel Gmbh Apr 2014 - Jan 2020Hounslow, Eng, UkDuring my time over here, as an Application Manager, I was entrusted with implementing network and firewall changes and managing other software/systems upgrades. One of my major tasks was to complete technical errors and change requests.It is noteworthy to mention that I led and coached technical staff for hardware/software infrastructure installation and upkeep. Moreover, I maintained track of issues and potential environment improvements through a weekly Jour Fixe meeting with the client and other key stakeholders.A section of my key achievements within this role include; Ensured streamlined flow of business operations by analysing software needs and rolling out new systems. Sustained uninterrupted network connectivity by monitoring and repairing network outages/disruptions. Decreased time required for testing software/network enhancements to the customer's server environment by merging comparable tests and technical resources. Managed entire life cycle of customer applications in production, test, and development environments. Eliminated communication gap between English and German-speaking customers and colleagues. -
Infrastructure Technician | Team LeaderDb Schenker Mar 2007 - Apr 2014Hounslow, Eng, UkDuring this tenure of my professional career, my core functions included;Providing Windows server support, MS SQL administration, and LAN/DHCP management. Leading multi-functional technical teams and fostering/promoting a team collaboration culture for efficiency enhancement.Below listed are some of my accomplishments in this role; Ensured precise monitoring of server and network infrastructure. Led efforts to reduce systematic errors and tickets. Maintained Active Directory infrastructure for the EMEA region. Optimised client experience by ensuring outstanding technical and customer service delivery.
Les Williams Skills
Les Williams Education Details
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North MonasteryIrish Leaving Certification Equivalent To A-Level -
North MonasteryIrish Junior Certification Equivalent To Gcse
Frequently Asked Questions about Les Williams
What company does Les Williams work for?
Les Williams works for The Prince's Trust
What is Les Williams's role at the current company?
Les Williams's current role is Technical Support Engineer with 15+ years of experience delivering IT support for various products across worldwide locations..
What is Les Williams's email address?
Les Williams's email address is le****@****.org.uk
What is Les Williams's direct phone number?
Les Williams's direct phone number is 44 (0) 1908 85*****
What schools did Les Williams attend?
Les Williams attended North Monastery, North Monastery.
What skills is Les Williams known for?
Les Williams has skills like It Management, Itil, Process Improvement.
Not the Les Williams you were looking for?
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Les Williams
Director Of Operations And Delivery At Birmingham, Solihull And Black Country Local Area Team, Nhs Commissioning BoardWest Bromwich1sandwell-pct.nhs.uk -
Les Williams
Non Executive Director At The Royal Orthopaedic Hospital Nhs Foundation Trust And Local History Author - 'Forgotten Brummies'West Midlands1roh.nhs.uk -
1the-bbigroup.com1 +447714XXXXXX
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