Les Zeiter Email and Phone Number
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An experienced and proven leader of management in diverse areas including defaulted loans, collections, bankruptcy, projects, technology, customer service, legal documents, reporting and Administration. Goal and results oriented style of management, putting customer service and client retention in the forefront. Specialize in process improvements and revenue control, whether decreasing expenses or maximizing profits.Specialties: 1) Reviewing, developing and implementing processes and change.2) Revenue recovery / Expense reduction3) Team Leadership, Project and Vendor Management
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Senior Loss AnalystCarrington Mortgage Services, Mortgage Lending DivisionSpringboro, Oh, Us
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Senior Loss AnalystCarrington Mortgage Services, Mortgage Lending Division Jan 2018 - PresentWestfield, IndianaResponsible for final review of claims approving final write offs or charge offs. -
Mortgage Servicing Default ManagerMycumortgage Mar 2016 - Dec 2017Beavercreek, OhioResponsible for all default operations at myCUmortgage. Includes Collections, Loss Mit, Foreclosure, Bankruptcy, Claims and REO.
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Avp, Bankruptcy / Document Attestation / Late Stage Default Support ManagerPnc Mortgage Mar 2011 - Apr 2016Responsible for the daily operations of the Bankruptcy department along with Late Stage Default Support department. Managing all bankruptcy functions which include daily set up, Proof of Claims, Motions for Relief and final accounting / removal. Also manages support department that handles reinstatements, payoffs and support to other areas of Default servicing. Manages third party services with outsourcing vendor and an attorney network. -
Vice President / Ohio Regional Operations ManagerPro Vest Feb 2009 - Nov 2010Responsible for Operations for a three state area with branch offices in 5 locations within Ohio and Indiana. Manage a staff of over 75 people. Responsible for growing additional business and maintaining excellent service turnaround times for clients.Main business is Process Serves for attorneys within the foreclosure process, loss mitigation, pleadings and other legal documents. Implemented programs to track work volumes and performance metrics. Developed client KPI scorecards for continuous relationship building and optimal customer service. -
Avp, Manager Of Business TechnologyNational City Mortgage 2007 - 2009Responsible for the LPS platform that Mortgage Servicing used to service the 1.1 million loan portfolio, with over 4000 users. Managed technology vendors. Responsible for $20 million budget, user help desk, new enhancement implementation and projects throughout the company. Coordinated all training and engagements with the vendors.
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Avp, Business Analyst / AdvantageNational City Mortgage 2006 - 2007Represented the Mortgage Servicing Division on requirements, testing and feedback for the new Advantage production system being developed. Learned and applied Business Analyst skills to the project, facilitated meetings and utilized project management tools including requirements gathering, smoke testing and UAT testing. Completed Requirements Management Methodology training.
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Avp, Default Support And Project ManagerNational City Mortgage 2003 - 2006Responsible for planning, developing, testing and implementing all new technology for the Default Division. Coordinated all rating agency and investor audits, including prompt responses on findings. Managed month end investor default reports. Completed project management training.
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Avp, Collection ManagerNational City Mortgage 1997 - 2002Responsible for managing investor, GSE and bank owned assets. Managed staff of 55 employees. Implemented automated dialer to improve contact ratios by over 30%. Implemented revenue generating tools, such as SpeedPay. Managed expense and revenue budgets. Collaborative style of management.
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Vice President, Default DivisionUnion Planters Bank / Leader Federal 1995 - 1997Managed staff of 105 for Default operations, including Collections, Foreclosure, Bankrupty, Loss Mit and Outsourcing. Mentored and trained staff and implemented process improvements to help efficiency within the division.
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Vice President, Default DivisionFirst Federal Savings And Loan Of Rochestor 1991 - 1995Managed staff of 85 for all Default departments, including Consumer Collections. Implemented new re-engineered processes throughout Default. Responsible for budgeting, vendor relationships and legal network.
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Vice President , Default DivisionCity Fed 1989 - 1991
Les Zeiter Skills
Les Zeiter Education Details
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Business Administration -
Terra Community CollegeMarketing
Frequently Asked Questions about Les Zeiter
What company does Les Zeiter work for?
Les Zeiter works for Carrington Mortgage Services, Mortgage Lending Division
What is Les Zeiter's role at the current company?
Les Zeiter's current role is Senior Loss Analyst.
What is Les Zeiter's email address?
Les Zeiter's email address is lz****@****age.com
What is Les Zeiter's direct phone number?
Les Zeiter's direct phone number is +193791*****
What schools did Les Zeiter attend?
Les Zeiter attended Franklin University, Terra Community College.
What are some of Les Zeiter's interests?
Les Zeiter has interest in Golf, Watching Son Play Soccer, Vacations And Reading.
What skills is Les Zeiter known for?
Les Zeiter has skills like Mortgage Servicing, Mortgage Lending, Loss Mitigation, Loans, Process Improvement, Default, Mortgage Banking, Banking, Loan Servicing, Vendor Management, Relationship Management, Management.
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