Launched in 2021 as an umbrella for various consulting projects in Newborn Screening, writing, proofreading, and advocacy. All previous freelance work is now included under this LLC for simplicity on LinkedIn, though the LLC was not formed until recently.

Published “Even So, Joy: Our Journey through Heartbreak, Hope, and Triumph” in an effort to educate others about Krabbe Disease, our daughter, Tori, and Newborn Screening.

Provide proof-reading services whenever requested.

I educate guests at The Hershey Story on the origins of cacao, how the surrounding environment impacts the flavor and quality, and how it goes from a bean to a chocolate bar. While serving as Manager on Duty at the museum, I provide guests and employees with necessary support and guidance and resolve any issues that arise. While giving tours of High Point Mansion (the home of Milton and Catherine Hershey), I use story-telling to engage the guests and educate them about the life of Mr. Hershey and his generosity.

Successfully performed over five-hundred (500) secret evaluations and announced audits in multiple fields (food and beverage, hospitality, clothing, electronics, car sales, auto repair) for several market research companies as an independent contractor. Evaluated customer service, food quality, sales technique, and atmosphere. Reported evaluations as required, punctually and efficiently. Participated in numerous focus groups related to groceries, elections, insurance, and more.

Furthered Mr. Hershey’s greatest legacy by caring for his children in a houseparent role. Coordinated and maintained household of nine to twelve students up to two weekends per month. Ensured that chores and homework were completed successfully and punctually. Provided transportation to and from scheduled activities. Actively interacted with students and built relationships in order to mentor and provide guidance. Administered discipline as necessary to ensure that order was maintained in the home. Served as bus monitor and supervised students while they were transported back to their families.

Provided tours of the Dearden House/Purcell Interactive Learning Center and taught MHS history to visitors. Communicated with tour groups via phone and email. Provided accurate visitor counts and graphs to supervisor as requested. Assisted with directions to and suggestions for various Hershey attractions. Maintained and updated MHS Alumni website regularly and provided content ideas. Provided Google Analytics reports when requested. Assisted with ideation and creation of new museum displays. Updated museum with current videos. Maintained Excel spreadsheets and alumni database, making address/information updates as necessary. Assisted with administrative tasks, especially during busy periods and in preparation for special events.

Successfully advocated for Newborn Screening legislation to be implemented in Pennsylvania resulting in an improved Newborn Screening program. Developed website and multiple resources from collected data. Educated and equipped advocates to pursue Newborn Screening in their respective states. Contributed to journal article regarding Newborn Screening for Krabbe. Presented at numerous conferences.

Provided detailed analysis of utility usage and expenditure monthly for all nine HE&R properties for review by general managers and the energy committee in an effort to reduce both usage and cost company-wide. Developed process to streamline the energy-efficiency rebate application process by becoming the sole contact with the electric company and submitting and monitoring the progress of all rebates for HE&R. Successfully obtained more than $25,000 in rebates for the company.

Managed and tracked daily operation of internal initiatives and projects. Built, tracked, and managed projects using internal tool for project management. Ensured the timely delivery of required items and tracked status of action item completion. Communicated with government officials regarding current legislation and relevant programs. Assisted with writing, formatting and editing detailed proposals.

Performed business office duties, such as accounts payable and accounts receivable, and balanced all accounts monthly. Scheduled daily appointments with clients and legislators, tracked legislation, and handled phone communication. Developed manual for all business office procedures, resulting in standardized operations. Performed administrative tasks such as distributing the mail, filing documents, and maintaining office equipment. Ensured appropriate quantities of business supplies.

Developed missions education program. Coordinated quarterly events to educate congregation and community about world missions and prevalent issues. Encouraged financial support of missionaries around the world, primarily through three focused offerings. Assisted with leadership and training for mission trip to the Navajo Reservation. Served as representative on Church Council. Coordinated and led mission trip to New Orleans through Azusa Pacific University.Organized youth events for 20-25 participants. Conducted weekly youth meetings for twenty youth. Directed and coordinated Vacation Bible School for one-hundred children. Developed curriculum for future youth leaders. Built relationships with students and their families. Developed student leaders through a weekly mentoring relationship.

Researched inquiries generated from Local Tax Agencies. Ensured excellent client service satisfaction through timely and accurate written and verbal correspondence. Developed and documented department procedures. Organized large team-building events for 250 people to increase communication and cooperation between twenty teams. Developed incentive program to encourage associates in client service excellence through their written correspondence. Actively participated in management training program.

Assisted students with library research questions. Prepared training materials and conducted training for student reference assistants in role as student supervisor. Assisted reference librarian with ordering of library materials and scheduling of student reference assistants.

Researched and wrote a white paper on corporate incentives for employee wellness. Compiled a daily digest of health and health care related articles. Performed receptionist duties. Provided support and assistance at speaking engagements for Speaker Gingrich. Handled autograph and photo requests.