Lesa Waters Email & Phone Number

West Perth

Responsible for monitoring and coordinating assessment of reported risk incidents, including their impacts on our regulatory obligations.

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Provide leadership, direction and coordination of operations activities and tactics nationally, including driving change and optimising service delivery. Key responsibilitiesStrategy and Planning: • Support the development, implementation and monitoring of effective and profitable national and regional operational strategies and change initiatives aligned to business strategy, vision and valuesPolicy, Process and Procedures:• Identify and implement nationally consistent… Show more Provide leadership, direction and coordination of operations activities and tactics nationally, including driving change and optimising service delivery. Key responsibilitiesStrategy and Planning: • Support the development, implementation and monitoring of effective and profitable national and regional operational strategies and change initiatives aligned to business strategy, vision and valuesPolicy, Process and Procedures:• Identify and implement nationally consistent ‘best practice’ and process improvement, including implementation and compliance of underwriting process guidelines.Environmental Awareness/Customer Focus• Develop and maintain strong networks and relationships with key stakeholders • Effective internal communication and development, implementation and monitoring of operational plans and performance.Technical Performance• Monitor operational outcomes, identify trends and opportunities for corrective action and process improvement as necessary to ensure operational targets are met.• Compliance with business and regulatory requirements• Satisfactory Internal Audit Results and timely management of results to support business improvement People Management• Develop succession plans, review regional underwriting team’s skill base, coaching and developing staff to achieve maximum effectiveness• Contribute to the development of technical underwriting capability, including the development, implementation, and support of accreditation plans Show less

Perth, Australia

• Assist with the delivery and implementation of budget requirements for region.• Communicate and Implement business strategies for the region • Manage people performance and establish effective workplace relationships.• Develop succession plans, review team’s skill base, implement accreditation plans, coaching and developing staff to achieve maximum effectiveness.• Manage workloads and ensure intermediary service standards are met and adhered to.• Provide and ensure the… Show more • Assist with the delivery and implementation of budget requirements for region.• Communicate and Implement business strategies for the region • Manage people performance and establish effective workplace relationships.• Develop succession plans, review team’s skill base, implement accreditation plans, coaching and developing staff to achieve maximum effectiveness.• Manage workloads and ensure intermediary service standards are met and adhered to.• Provide and ensure the delivery of high-quality customer service• Ensure all staff are aware and understand Company Policies & Procedures.• Promote the reporting of compliance breaches and customer concerns as part of the process of continuous improvement.• Demonstrate leadership capability in the organization using target culture behaviours and focus on results Show less

Parramatta Nsw

Domestic insurance underwriter

1 Stores Depot Tottenham Victoria

Communications Operator • Assuring tactical air/ground communications• Network security – ensuring the integrity, auditability and security of Air Force voice and data networks• Adapt and integrate systems for compatibility with Air Force, ADF and coalition systems

Year 12, Tea, 12

Education record