Lesa Jones Email & Phone Number

The role of a Business Analyst Consultant is a dynamic one combining the duties of a Project Manager, Agile Facilitator, Portfolio Manager, Data Analyst, and Scheduler. My role worked along side Data Scientist and Data Engineers, driving deliverables of individual models serving the wider Project Portfolio. Due to the highly technical nature of the work- communicating effectively both up (to senior leadership) and out (to stake holders and business partners) is critical to gain timely feedback. In furtherance of timely project delivery and providing context for effective decision making, I performed EDA (exploratory data analysis). Below a day in the life looks like:• Foster effective communication among business partners and technical team• Demonstrate delivery expertise by accelerating the implementation of solutions • Experienced in Tableau, SQL, and PowerBI creating visualizations and dashboards • Drove deliverables as effective Scrum Master leveraging agile methods • Owned project portfolio interfacing with stakeholders

Houston, Texas, United States

Drive sales growth through direct people leadership, motivation, and support to frontline sales employees. Prepare and analyze reports to drive results and develop goal oriented solutions. Provides sales technique guidance and coaching to frontline employees while creating an extremely motivating environment that drives sales growth and skill improvement. Ensures sales processes are executed in accordance with company approved processes and policies while fully protecting the customer.

Houston, Texas, United States

Help customers realize their hopes and dreams by providing the best products and services to protect them from life’s uncertainties and prepare them for the future. Give customers peace of mind no matter what changes they face. Create an exceptional customer experience by handling inbound customer service calls, which contributes to improved customer satisfaction and retention.

Dallas/Fort Worth Area

My duties far surpassed serving pretzels and soda. My primary responsibility was inflight safety and first responder. With the constant influx of new recruits training and mentorship is a key responsibility. One point I stress is our role as brand ambassadors as "the face" of the company. Above all I ensure the safe transportation of passengers and their luggage.

- Ensure the safety of all passengers - Act as brand ambassador and face of airline - Assist passengers and aid in comfort both on and off the aircraft - Prepare and execute cabin for service - Provide top tier customer service

Angleton, Tx

This position was a newly created project specific dynamic position, requiring incredible skill in systems integration and inventory management. In this post I worked cooperatively with officials and executives inside and outside of the organization. Similarly I accomplished most objectives through close partnership with craftsmen, mechanics, and laborers. Below are my most notable accomplishments and tasks: Fully reconciled county-wide inventory worth several millions in capital assets and fixed assets.Conducted first comprehensive physical inventory, including records reconciliation.Established an maintained compliance of over several hundred thousand in Federal Home Land Security Grants.Reallocated $320,000 worth of property and supplies inside the organization providing the means for restrictively expensive upgrades or savings in departmental expenses. Maintained and updated a database of over 3 million records in Peoplesoft.Established warehouse and catalog system servicing the entire organization.Designed and executed Asset Physical tracking system in PeopleSift, via the procurement process.Streamlined vehicle sales administration utilizing Adobe, Excel, and Word mail merge saving 1 hour per document or 3 hours per vehicle.Conducted site visits of building and road construction sites to inspect equipment and progress for inventory purposes.Administered the sales open to the public of vehicles, jewelry, gambling equipment, and aircrafts.Coordinated and directed the logistics of materials and staff movements.

Houston, Texas Area

Responsible for overseeing the daily operations of a high volume restaurant.-Managed over 75 employees in a fast-paced and changing environment.-Conducted insight analysis of sales, inventory and labor data to determine loss/waste and suggested effective control measures.-Utilized active listening, conflict management and negotiation skills when working with staff and guests to ensure the utmost customer service and employee satisfaction.-Updated, maintained, managed and followed up with the flow and logging of guest comments and concerns

I have the supreme pleasure of educating others about wine. Additionally I am responsible for stocking and selling products to new and existing retail customers. I order assigned products to maximize sales. Condition, fronts, and sells products by performing a variety of duties.

Plan the weekend long events by coordinating with vendors and other participants, create promotional materials, and educate attendees. This year's festivities raised nearly $500,000 for the Conrad N. Hilton College of Hotel and Restaurant Management.

Completely redesigned their ordering system to increase efficiency and time, saving over 8 hours per week. I arranged food purchases for over 21 different nationwide properties, and assist with administrative tasks at the corporate offices to "help make aging better".

Master'S Degree, Computer/Information Technology Administration And Management, 4.0

Bachelor Of Arts, Hotel And Restuarant Management

Cultural Certificate, Language

Associates Of Arts, Geology

Activities and Societies: Student Senate- Executive Secretary , Student Activities Counsel, Scholars Academy, Apache Chiefs, First Year.