Les A. Email & Phone Number

Springfield, Missouri Area

Springfield, Missouri Area

Project Management from small quick wins to onboarding of a new facility. Manage small Operations team. Backup the Data-center Manager. Managed expenditures upwards of $160k, primarily operations consumables. Developed documentation and standard operating procedures utilizing formatting by IT solutions company Capgemini. This involved using rough draft.

Provided technical support to 3000 DFA staff, as well as Affiliates based on service level contracts; supported over two dozen manufacturing plants nationally, who at the time supported 22,000 dairy producers (whom also called occasionally). Performed Tier 1 to Tier 2 hardware/network/software troubleshooting via phone, remote access, email or instant.

Springfield, Missouri Area

Construct, Setup, Maintain all three current company websites including Moodle based online training center. Give consultation on technical questions.

Springfield, Missouri Area

Worked individually and within a team on projects that often required creativity. Performed data entry of fish survey information, created visual graphs/tables of requested information. Represented MDC regional public events e.g. Kids Fishing Clinics; private water analysis consultations; and treated public water access points. Conducted Angler surveys.

Bolivar, MO

Supervisor of up to 63 student employees. Processed student worker payroll and scheduling. Managed Help Desk for diagnosing technical problems for over 130 Faculty/Staff and more than 3000 students. Assisted management in completing IT projects including satellite campus maintenance or upgrades. Facilitated 4 student computer labs distributed over the.