Les-Ann Woolcock, Crme, Chia Email & Phone Number

West Palm Beach, FL, US

West Palm Beach, Florida, United States

West Palm Beach, Florida, United States

Aligned to the Travel, Transportation, and Hospitality (TTH) vertical for our Tableau product, I partnered with the sales team to ensure that enterprise customers maximized the value of their investment. In doing so, I contributed to +$5M in revenue uplift across 17 accounts.

Miami/Fort Lauderdale Area

Quota-carrying sales role focused on growing existing accounts and identifying new business. Responsible for 25 key accounts across the Caribbean which accounted for over $4M in annual advertising spend.Key successes:o Created bespoke data-driven display marketing campaigns to meet my clients’ goals and budgetso Used compelling data storytelling to present.

South Florida

Revenue Management Consultant providing end-to-end services to independent hotels in Barbados, Turks & Caicos, and The BahamasServices included: Distribution/Revenue Management and Systems/Software Procurement & ImplementationKey successes:o Managed total hotel revenue of over $42Mo Achieved 42% YOY Revenue growth post-Hurricane Irmao Managed complete.

South Florida

Account Manager for over 300 tour and activity providers throughout Mexico and the CaribbeanKey successes:o Provided regular training and performance analysis to help clients increase their saleso Achieved double to triple-digit YOY growth in mature markets, including Cancún and Punta Canao Negotiated exclusive contracts with major attractions in Mexico

South Florida

Miami, Florida

Key successes:o Designed and presented impactful workshops on eCommerce, revenue management, and distributiono Guided hurricane-impacted hotels through recovery strategies and attained positive YOY revenue and room night growtho Awarded Expedia’s 2016 Market Manager - Rising Star of the Yearo Established strong relationships with over 250 hotels.

Miami/Fort Lauderdale Area

Key successes:o Established a learning culture within the global sales teamo Conducted regular needs analysis to inform effective learning program developmento Delivered training to over 2,000 employees at all levels, from entry-level to senior leadershipo Facilitated all new hire, competency, and product training for The Americas Sales Teamso Cultivated.

Greater New York City Area

Key successes:o Built deep relationships with 40 key Manhattan hotels, representing over 10% of NYC revenueo Provided ongoing training to hotels on best practices for increasing their revenueo Re-established a previously strained relationship with 6 of New York City’s top-producing hotelso Established a strong network within the local hotel industryo.

Greater New York City Area

Key successes:o Managed North America hotel RFP for the Sara Lee Corporationo Negotiated win/win contracts with key hotel partners in Manhattano Established relationships with hotels on the US East Coast, LATAM, and the Caribbeano Built strong relationships with internal/external teams and served as the business travel subject matter expert

Greater New York City Area

Greater New York City Area

Nonprofit sabbatical

Greater New York City Area

Quota-carrying acquisitions-focused sales role where I successfully added 250+ new hotels to the Booking.com marketplace. As a result, my hotel clients diversified their distribution mix and improved their revenue, occupancy, and market share.

Greater New York City Area

Human Resources Coordinator, 2007 - 2008Various Front Office Roles including Front Desk, Guest Hotline, and Guest Service Recovery, 2006 - 2007

M.S.

Education record

B.A.