Amazon Global Interconnection Strategy Strategic negotiator for Internet (transit and peering) sourcing

Head of product management and General Manager for the Americas and Europe. Responsible for all facets of Tata’s Global IP Services in region and is the market liaison for Asia Pac and the rest of the world. Budget owner accountable for revenue performance and overall profit and loss management. Develops marketing strategy and sales enablement programs.

Provides advice to the CEO and other executives as needed. Work with the team to build long-term corporate and marketing strategies and provide support in the ongoing reviews and calibration of the marketing, product and sales enablement plans.

Accountable for leadership and management of the company's marketing, product and inside sales organization, branding & messaging, demand generation, including inbound and outbound marketing programs. Managed commercial & pricing, vendor management, research, design and digital marketing operations. Led corporate strategy development and board of advisor engagements.Architected a focused corporate strategy in collaboration with company executives and advisors. Translated corporate strategy into a focused brand positioning and placement for mode of rapid growth. Built global marketing function from the ground up and delivered the transformation into global brand with the capability for high-scale growth.

Managed product strategy, roadmap, development and lifecycle management to Interconnection, Marketplace and CloudXchange services. Lead product innovation activities, strategy partnerships, business development, vendor management, market expansion, marketing and brand management initiatives.

Promoted three times during tenure; held positions as Product Marketing Analyst and Manager and Global Alliance Manager. Managed company’s global IP based solutions, managed services, and value added services offerings. Instrumental in doubling company revenues, scaling the operation, and expanding the brand footprint and product reach.PRODUCT DEVELOPMENT & MARKETINGAccelerated revenues by millions and built the company’s leading enterprise product by orchestrating a seamless partnership with 6 tier-one carriers in Asia Pacific and South America. Created revenue stream that accounted for 52% of all Enterprise sales and boasted a 30% (average) year over year revenue growth BRAND MANGEMENTExpanded Telstra Incorporated brand to 47 countries and built top-level strategic partnerships and built a strong, globally-recognized brand.BUSINESS PROCESS OPTIMIZATIONRecouped half a million dollars in erroneous vendor charges and slashed customer credit payments by 25% by revamping customer order process and creating automated order forms to significantly improve efficiency and accuracy.Structured a procurement and delivery program that reduced delivery costs by 39% and mitigated compliance and tax risks associated with managing equipment overseas.Streamlined the SLA management process exponentially by establishing service procurement metrics and implementing benchmarking provision for “spend commitment” write-off on non-competitive bids and cost reviews.Spearheaded the adoption of a new full-cycle business management and CRM system that improved forecasting, market intelligence, and workflow; achieved a 100% adoption rate in just one month; created system training documentation and facilitated all staff training.

Managed the provisioning and activations of Voice over ATM (VoATM) services. Hands-on experience with Nortel Passport 15K switches, Shasta BSN 5K, and MetaAwitch VP3500 Voice Gateways. Consistently exceeded subscriber targets.

Monitored VoIP network systems. Troubleshot Cisco Voice Gateways, RTP routers, and network management utilities (ping plotter, ethereal, Telnet, SSH). Developed DOS scripts for testing ported numbers. Executed SQL queries and procedures in daily maintenance of an Oracle customer database.

Instructed undergraduate classes (approximately 20 per class) on lab experiments based on TCP/IP, Cisco equipment, and telecommunications protocols and signaling. Trained students on Cisco 2600 and 3500 series routers, BGP, OSPF, RIP, IPSec, NAT, policy based routing with access lists, and VoIP.

Supervised a 21-person staff billing operations and oversaw the accurate input and processing of meter reading and tariffs and timely generation of customer bills or revenue collection.Deployed Utility 2000 application system for real-time system updates; successfully eliminated the 30% wrongful disconnections caused by time lapse in systems update of “last-minute-payment” information.