Lesha Mitchell Email & Phone Number

Georgetown TX

• Act as a trusted advisor to customers and own the success of the overall post-sales relationship.
• Develop and implement the Customer Success and Onboarding strategy for Metallic, Commvault's SaaS start-up.
• Monitor account health and relevant KPIs to ensure continued adoption, and alignment with the customer's objectives for overall success. Identify churn risk, and work proactively to eliminate that risk.
• Understand the motivation, business drivers, strategic goals and desired business outcomes for Metallic portfolio of customers.
• Facilitate Metallic onboarding; including key processes, escalation pathways, andinitial account/user setup.
• Develop a deep empathetic understanding of the customer personas, software use cases, and pain points.

Round Rock, Texas, United States

Metallic (a Commvault venture) offers simple, smart, secure data protection as a service for on-premises, SaaS, and cloud-native data. Up in minutes, agile for years with immutable and airgap security. Created by 2 industry leaders - Commvault and Microsoft.

Round Rock, Texas

Manager of a great team of Sales Representatives in the Global Client and Compute Solutions Group.

Round Rock, TX

Helping our current and future customers create solutions to protect, manage and modernize their data environment.

Round Rock TX

• Responsible for selling Commvault's Data Management platform into SLED and Healthcare accounts in the Southeast Region. Duties include keeping account information updated in SalesForce, using Himssanalytics, RainKing.

Austin, Texas Area

• Responsible for managing all office aspects of a pediatric clinic including patient intakes, billing claims, processing EOBs, payroll, new hires, credentialing of therapists, handling of insurance claim issues, writing.

Austin, Texas Area

• Responsible for managing an internal sales force in the business division. Duties included motivating and developing the sales force, effectively handling customer satisfaction issues, working strategically with the.

Ausin, TX

• Responsible for managing the relationship between Dell and the customer. Travel 100% of time to customers finding out their goals and challenges and presenting Dell business solutions that can help them meet those.

Austin, TX

• Responsible for managing an internal sales force within the Enterprise division which sells to the Fortune 100 companies. Duties include forecasting, coaching and motivating the sales force., effectively handling.

Austin, TX

• Responsible for forecasting and budgeting a $22M business
• Prepare monthly closing entries to cross charge all segments of Dell
• Update weekly packages, keeping track of headcount, queue info., call info., and spare part sales
• Work closely cross functionally on various projects to drive CSD down and prepare any necessary spreadsheets to record statistics.

Austin, TX

• Responsible for forecasting and budgeting the Corp. division of Major Accounts

Austin, Texas Area

Managed the accounting department for this commuter airlines company. Was the executive assistant to the CFO and briefly took over his role as CFO for close to a year before leaving and joining Dell. Was responsible for automating the accounts receivable system of the company.

San Antonio, Texas Area

Was part of a team that audited various companies, banks and universities in and around the San Antonio area.