Leshawnda Fitzgerald Email & Phone Number

Nashville, Tennessee, United States

• Ready For Spanish is an online learning platform that makes it easy for children and families with children ages 0-12 to learn Spanish together.
• Design and execute technical trainings and personal development classes for staff and program participants, driving corporate initiatives, performance, and growth.
• Create, review, and edit training materials, multimedia visual aids, and other educational materials for accuracy and company policy compliance.
• Evaluate the impact and success of training programs by analyzing survey results, aligning project teams and stakeholders, and making recommendations to implement highly effective and innovative solutions.
• Set goals, define success, and establish metrics for programs.
• Lead new employee orientation training for full-time and contract employees.

• Created and developed training curriculum and materials for an online community of 1000+ program participants.
• Increased program membership by 20% by publicizing benefits through social media and email marketing.
• Identified areas of need and built teams to address goals and objectives for multiple projects.
• Implemented programs and managed operations, complying with policies and regulations.
• Engaged and collaborated with cross-functional stakeholders to drive strategic initiatives.
• Leveraged project management processes and tools such as Asana to delegate and execute projects.

Nashville, Tennessee, United States

• Provided high-quality advising services to university students and TRIO program participants designed to identify and provide services for individuals from disadvantaged backgrounds.
• Developed and offered skill-building workshops to students including incoming and returning students.
• Executed outreach strategies to recruit Fisk students to the LEAD program, targeted to first-generation, economically challenged, and/or differently abled students.
• Planned cultural events, college campus tours, and department workshops and activities for program participants.
• Implemented and communicated student success strategies to ensure students graduated on time.
• Managed a federal program operating budget of $3M, maximizing resource utilization while minimizing costs.

Nashville, Tennessee, United States

• Initiated, facilitated, and moderated classroom discussions for college-level English students.
• Developed engaging curriculum for various courses and encouraged class discussions by actively soliciting input, asking open-ended questions, and using techniques to track student participation.
• Designed and developed instructional activities using data from student learning style assessments.
• Evaluated students' abilities and grasp of English, keeping appropriate records and preparing progress reports.
• Delivered quarterly qualitative and quantitative feedback to students.

• Developed and managed the standard operating procedures for digital programs, including customer journey, customer service, retention, and customer success.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and scale the company overall.
• Designed and administered course curriculum, content, schedule, and launch plan.
• Managed the online community, social media channels, email marketing, and automation utilizing Asana.
• Analyzed engagement metrics and audience responses to adapt marketing campaigns and create lead-generating content.
• Initiated and advanced productivity KPIs to achieve key business goals and objectives.

Nashville, Tennessee, United States

• Created syllabi and curriculum and instructed English 1, 2 and Spanish for Health Careers courses.
• Analyzed data to determine student success and created solutions to garner higher participation from students.
• Assisted students in achieving completion of course objectives and learning outcomes.
• Provided regular and timely feedback to students regarding assignments and assessments.
• Maintained student records and reported grades and attendance following university policies.

Nashville, Tennessee, United States

• Developed daily lesson plans and classroom schedules that reflected the state and school standards.
• Created engaging and culturally competent curriculum to ensure students could speak conversational Spanish.
• Advised students, coordinated college tours, and connected students with community partners to accomplish the district’s college/trade school acceptance goals.
• Implemented standards based on the district’s mission, vision, and initiatives, exceeding expectations for student success and retention goals.

Master Of Arts (M.A.), Education

Master Of Arts (M.A.) English, (Tesol)Teaching English To Speakers Of Other Languages.

Bachelor Of Arts (B.A.), Spanish Language And Literature

Bachelor Of Arts (B.A.), History

Doctor Of Education - Edd