Les Hundley Email & Phone Number

Redmond, Washington, United States

Managed team of risk governance and business analysis professionals to manage process and service product launch compliance. Responsible for thought leadership to ensure management of controls, processes and workflows that enable Microsoft to deliver all product launches across the company with compliance, quality, and speed. Close engagement with engineers to digitally transform the launch process to drive persona-based experiences, productivity, and insights to ensure continuous improvement.• Proactively drove compliance initiatives to the launch process of products and services across key stakeholders and senior management to ensure streamline operations decisions and launch execution.• Ownership and execution of governance/compliance to the Launch Policy and delivery lifecycle, management controls, continuous monitoring, change management, compliance risk management and training across multiple portfolios.• Worked with launch 50+ personas, 15 portfolios, and communities to design end-to-end processes and features for engineering consideration to drive digital transformation.• Utilized advanced analytics best practices to deliver insights to business stakeholders resulting in 25% gain in launch efficiency.• Developed training and education to provide stakeholder guidance to improve decision making productivity and launch quality.

Redmond, Washington, United States

I lead a team of professionals specializing in Business Continuity, Disaster Recovery, Security (Resilience), and Risk Management. Our goal is to enhance and continuously improve resilience across Microsoft by:- Developing and executing resilience programs- Governing program management and risk management strategies- Generating reports and creating robust plans- Validating resilience capabilities enterprise-wideProvide crisis management expertise and support to both global and geographic local area Crisis Management Teams, as well as the Enterprise Crisis Management Team. Key achievements include:• Continuous advancement of resilience capabilities across Microsoft business and engineering groups through the creation of a Change Approval Board (CAB) comprised of Sr. Management.• Developed and built cross functional collaboration to drive risk identification, mitigation and resilience adoption and achieve key program objectives.• Developed and executed validation requirements and tools to drive better consistency in exercise execution and post exercise review and findings mitigation. • Regularly evaluated the organization's resilience through Risk and Resilience Quality Assurance analyses, ensuring the program met current needs and could adapt to future demands.• Performed quarterly performance measurement of recovery and resilience goals against objectives and KPIs. Consistently met or exceeded objectives.• Developed and implemented the first Supplier Continuity Resilience Standard, enhancing supplier resilience through detailed self-assessment and analytics.• Acted as integral team member on multiple crisis response teams during Covid19 and Ukraine response activities.• Engaged with business and engineering leadership forums for the advancement of cross organizational resilience capabilities.• Authored the Microsoft resilience framework, standards, policies and process for business continuity, incident management and disaster recovery.

Salt Lake City, Utah, United States

Provide professional business continuity/disaster recovery skills set in the support of the Enterprise Business Resiliency Program. Act as senior team member of consulting staff to all affiliate banking institutions providing expertise in planning, technology points of failure analysis, project and risk management and preparedness training and awareness, integrated testing of IT and process elements. Affiliate banking institutions include Zion’s Bank, Amegy Bank of Texas, Vectra Bank and California Bank & Trust.• Assist business and operations teams with assessment of potential business impact (BIA)• Assist in the development and testing of recovery plans and discovery, tracking and facilitation of mitigation action plans.• Conduct periodic risk assessment of the assets of the company to identify points of vulnerability, points of failure and identify risk avoidance, recovery, and mitigation strategies.• Develop schedules for training/awareness for business and operations teams and coordinate business continuity plan exercises.

Fort Worth, Texas, United States

Developed Business Continuity / Disaster Recovery Corporate Program utilizing sound business, financial, and procedural documentation to analyze business function criticality, application criticality, technology criticality, business continuity and disaster recovery plan development, application testing, and disaster recovery plan management for 2000 employees within the Texas and European facilities.• Negotiated with International Disaster Recovery Vendor to implement alternate recovery services resulting in $600,000 savings of $1.2M budgeted.• Managed procurement of the Disaster Recovery Planning and Change Management products and services to assure continued business resilience.• Implemented Policies and Job Work Instruction for Disaster Recovery and Change Management activities.• Presented to and received approval from Executive Corporate Management for the 5 Year Global Disaster Recovery Strategy conveying disaster recovery strategic initiatives with emphasis on recovery of enterprise production computing environment, critical Business Functions and Global Distribution alternatives.

Business Administration And Management, General

Activities and Societies: MBCP, CBCP, ICS

Business Administration And Management, General