As a Senior Operations PM Manager at Microsoft, I lead a team of risk governance and business analysis professionals to manage process and service product launch compliance. Responsible for thought leadership to ensure management of controls, processes and workflows that enable Microsoft to deliver all product launches across the company with compliance, quality, and speed. Previously provided 25 years of expertise in the development and implementation of resilience programs that ensure the continuity and recovery of critical business functions and IT systems across the enterprise. I have a proven track record of delivering high-quality results and driving maturity and continuous improvement through resilience governance, program management, reporting, and validation.I leverage my strong background in Business Analysis and IT Risk Management to identify and mitigate potential threats, vulnerabilities, and impacts to the business operations and IT infrastructure. I also provide crisis management leadership to support global and local teams and collaborate with internal and external stakeholders and vendors to ensure alignment and compliance with resilience standards and best practices.