Lesia Rudd Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, On

Toronto

•Managed Microsoft Office 2010 transition training project, coordinated competing schedules with IT and computer vendor. In addition, led the RFP (Request for Proposal) process to select a new computer Vendor•Managed Tuition Program through application review and approvals three semesters per year, while maintaining control of $200,000+ budget and audit requirements for tuition reimbursement •Coordinated the release of a new electronic format of the Region’s Guide to Learning, which eliminated distribution of approximately 5000 booklets and saved thousands of dollars in printing costs, while providing the most up to date information for employees •Implemented blended learning for computer training, eliminating 30% of ongoing classes and providing users with self-paced training in Microsoft applications and topics, using both video and the availability of an instructor to answer work specific questions•Managed Vendors scheduling and monitoring class enrolment numbers as well as reviewed contracts to ensure renewals and Purchase Orders were up-to-date; maintained cost effectiveness by re-scheduling and cancelling sessions where required

•Enabled managers and employees to fulfill job requirements by facilitating the delivery and assessment of technical training in the most efficient and effective way •Designed, developed and documented performance management processes and using innovative strategies identified both knowledge and skills gaps, which produced standardized training with consistent results across the Global Manufacturing Supply division•Developed creative alternative technical training methods, which were effective, fun and more memorable than previous methods and did this in a cost effective way. Resulted in positive feedback from the business and increased participation and engagement rate•Coached department associates and other employees to develop job-related knowledge and skills and improve performance •Managed the electronic training tracking system and ensured internal clients’ job positions had required training identified, as well as monitored completion, in order to meet regulatory requirement

Bachelor Of Business Management, Business

Certificate In Training & Development