Les Joel, General Manager / Vp Operations Email & Phone Number

General Manager and Operations Executive skilled in Strategy, Production, Sales & Marketing, Finance, Leadership, Customer Satisfaction, and Safety in Complex Manufacturing Environments=====================================================================My approach to successfully running a business is simple: stay focused on the customer and meet or exceed their expectations by motivating cohesive, high-performing teams.I have always maintained an unwavering dedication to customer satisfaction. With a steadfast commitment to my employees, I lay out expectations, provide the necessary resources, and then get out of the way so they can do their job. My door is open and I don’t care where a good idea comes from.With more than two decades of leadership expertise in complicated 24/7 manufacturing environments, I have a blended business and technical background with the ability to break down issues into analyzable pieces, the persistence to solve nagging process issues, the ethics to develop cooperative supplier relationships, and a propensity for communicating as effectively on the factory floor as in the boardroom.Results include:►Gaining competitive advantage as a single service provider to customers for both metals and oil recycling, growing volume to 1.4M gallons and $750K annually.►Designing and completing the 22,000 sq. ft. Salem facility on budget, incorporating multiple innovative design elements, with zero disruption to production or customer service.►Integrating 2 distinct cultures to create a single cohesive, high-performing team able to meet growing customer demands in a rapidly evolving environment.