It is amazing the amount of experience over 30+ years of being in various service driven industries have provided. Extensive experience in hotel Management, customer service, operations and guest relations including hotels, attractions and more. Strong sales management and problem solving skills to deliver an unforgettable customer experience every time. High energy and confident professional with an infectious enthusiasm for the hospitality industry; strong commitment to account/customer management through positive interactions, attentive listening, patient coaching to set teams up for success. Goal driven and enjoys being part of a productive team while thriving in high-pressure environments.