Working in a leading building supply company providing support to managers and daily operations while maintaining the core values and mission of Foundation Building Materials.• Sales order input into required company programming• Purchase order entry and receiving of material for contractors, builders and homeowners• Accept and process customer payments for material• Daily running of cash reports• Setting up job quotes for customers and converting them to sales and purchase orders• Dispatching of CDL and non CDL drivers to job locations in PA, MD and VA• Code and input customer orders, pricing information and additional data into company computer program• Provided excellent customer support through knowledge of products• Assisted walk-in customers handle and resolve customer issues• Assisted outside sales representatives as needed• Maintained effective communication with customers, management and outside sales representatives on a daily basis• Coordinate purchase and delivery of specialized products in the building industry

Paisleigh Aumack is a Contemporary Romance Indie Writer who was part of a book anthology and collaboration with multiple authors and has recently published several romance books. My duties included but were not limited to organizing, scheduling, and maintaining various social media platforms including Facebook, Instagram, and Twitter.- Plan and schedule daily Facebook, Twitter and Instagram posts for maximum exposure.- Collate pertinent industry hashtags for use on various platforms to increase brand advocacy and awareness across the book industry.- Write, edit, and manage monthly newsletter with reach of over 200 potential buyers and clients- Control content for client Facebook page with ~2,000 followers.- Organize and host book releases, meetings, and signings.-Design various graphics for events and daily posts.-Cross promoted with various authors and book bloggers for greater sale potential for clients.

I was responsible for driving defensively and reacting to emergency situations to ensure the safety of all passengers and the safety of the general public. Daily work included completion of vehicle inspections, maintaining accurate records, assisting passengers as required including wheelchair securements, receiving and accounting for fares, radio communications, following emergency procedures, and other activities as assigned by the Operations Manager. I was also responsible for meeting all attendance requirements according to my bid, policy, and safety emergency response situations. -Obtained assignment, reviews any posted notices, and communicates any irregularities-Ensured vehicle is safe and reliable prior to operation by conducting an inspection and performing daily pre- and post-trip inspection checklist and completing a non-compliance report -Worked variable shifts, irregular hours and overtime -Understood the importance of customer service and the need for sensitivity, awareness and professionalism when dealing with people. -Complied with all ADA mandates by assisting with boarding and departing passengers with disabilities including the operation of wheelchair lifts and securing devices-Represented the Authority in a professional and positive manner and ensures a positive passenger experience by listening to complaints regarding delays or problems encountered in the provision of services. Answers questions from passengers regarding fares, schedules and routing-Ensured proper receipts to the Authority by collecting fares according to established fare categories, completing ridership forms for times of arrival and mileage at each point of pickup or drop-off, documentation of cancels or no shows, keeping daily mileage-Contributed to the team effort by training assigned employees, participating in problem solving methods, and maintaining a cooperative relationship with coworkers and management

As Manager of the Hunt Valley branch of Glyndon Lord Baltimore Cleaners (a multi million dollar business), I handled client accounts and issues daily, as well as ensuring each client had the most positive experience possible in order to showcase the luxury and quality of our service. Managed a several line phone system utilizing problem solving and verbal communication skills. I regularly recorded inventory for the store, as well as using the CompassMax P.O.S. software to keep track of client information.My other duties included:- Obtained new clientele and establishing lasting business relationships- Handled client issues and complications- Organized employee schedules weekly- Wrote daily memos addressing store and client issues- Managed store finances- Built and maintained employee relations and morale