Lesley Ford Email and Phone Number

Enthusiastic, self-motivated, solution- focused Licensed Professional Counselor with in depth experience operating and managing outpatient behavioral health facilities. Diverse experience connecting with community shareholders, establishing and maintaining professional relationships, and cultivating enthusiasm for innovative program development. In depth understanding of state and federal standards & regulations in behavioral health outpatient settings. Knowledgeable with CMS behavioral health policy and procedures, and experience collaborating with AFMC and DPSQA through facilitation of annual site inspection and auditing procedures. Proficient in developing and conducting quality assurance, utilization management and performance improvement plans. Skilled in recruitment and building successful teams, as well as conducting performance evaluation and corrective action planning. Strong branding and graphic design experience, as well as social media marketing on various platforms. Familiarity with Insurance credentialing, negotiating reimbursement rates, billing procedures, medical coding, as well as CAQH, PECOS, and Availity. Proficient with prior authorization, managed care, and experience with various electronic medical platforms. Knowledgeable and experienced in maintaining Joint Commission Standards within behavioral health outpatient settings.